Avaya Breeze™ Platform


Avaya Breeze™ formerly Engagement Development Platform

Build communications-enabled apps and workflows faster.

Stepping up to the digital transformation mandate, developers need a better way to connect people throughout the business. Slash the hours and effort it takes to communications-enable your applications and workflows. Build apps from reusable parts, integrate your apps with other apps, even start from scratch. Use the visual workflow-building tool to automate manual processes. Incorporate any communications method. Design your best omnichannel customer experience. Be a problem solver. Efficiencies and savings will pile up. See the possibilities now—sign up for your free 30-day trial of Avaya Breeze.


See how you can use real-time communications to tackle real business needs.


Develop the perfect app in Avaya Collaboratory —our cloud-based, developer sandbox. Apply now.


Discover pre-built Snap-in apps that help you deliver great solutions fast.

Choose Your Path to Breakthrough Application Development

Developers & Designers

Developers & Designers

Get everything you need to build amazing apps using Avaya Breeze APIs and Snap-ins.

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IT Architects & Managers

IT Architects & Managers

Empower your strategy with proven, purpose-built communications.

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Line-of-Business Pros

Line-of-Business Pros

Exceed your goals with fast, flexible solutions for your customers and teams.

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What Can You Do With Pre-built Snap-in Applications?


Avaya Mobile Video Snap-in Video1:47

Add Mobile Video

Integrate click-to-call or video chat directly within your web pages or mobile apps.


Avaya Co-Browsing Snap-in Video1:41

Enrich Online Collaboration

Make your web pages more personal with guided browsing, shared control, and secure form filling.


Context Store Snap-in Overview Video2:53

Manage Real-time Context

Build apps that tap real-time data to fix siloed customer interactions and dynamic team applications.


Work Assignment Snap-in Overview Video2:48

Streamline with Resource Matching

Explore data-driven resource matching to optimize real-time connections of the right workers to the right customers.


Avaya Call Park and Page Snap-in Video1:57

Add Call Park Applications

Quickly connect incoming callers to your experts—no matter where they are.


Avaya Engagement Assistant Snap-in Video2:21

Use Simpler, No-hassle Conferencing

Eliminate the hassle of joining conference calls. Let users call a single phone number and use speech-driven access.

Developers & Designers

Developers & Designers

Get the right tools, connectors, and code to get started quickly.

Develop Incredible Apps with Less Time, Cost and Hassle

  • Build the apps that move your business forward
  • Connect to systems and services that drive engagement
  • Design better experiences for more users and devices

Avaya Learning Certificate Program
Avaya Learning Certificate Program

Designed for Developers & Administrators—Become an Avaya Breeze App-Building Expert

Sign up now >

IT Architects & Managers

IT Architects & Managers

Choose the right platform and tools to get your teams engaged quickly.

  • Reduce time to market with pre-built Snap-ins
  • Browse developer documentation
  • Bring rich communications into social, mobile & cloud apps

Stay Secure and in Control with Smart Enterprise Communications

  • Accelerate your apps strategy with an open, integrated platform
  • Tap powerful collaboration without learning architectures, standards & protocols
  • Bring new value to your business communications

White Paper
IT Architects & Managers

Take Your Applications Development to the Next Level

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Line-of-Business Pros

Line-of-Business Pros

Communications technology with a purpose. Choose the platform that helps you drive growth, customer sat & productivity.

  • Explore new ways to engage customers & employees
  • Browse Snap-ins that accelerate mobile-first engagement and enterprise productivity

Get to Market Fast with Apps Built for Your Business

  • Reinvent how your business works
  • Enhance applications and processes
  • Connect right resources at the right time

Avaya Snapp Store
Explore Pre-built Snap-In Applications—Get Inspired

Explore Pre-built Snap-In Applications—Get Inspired

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