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  Avaya Named a Leader in Aragon Research Globe™ for Unified Communications and Collaboration, 2019
  Strength in hybrid-cloud and UCC platform.
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  Avaya Named a Leader in Aragon Research Globe™ for Unified Communications and Collaboration, 2019
  Strength in hybrid-cloud and UCC platform.
- Contact Center
  
  Construa fidelidade e valor com todas as experiências do cliente
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  Desktop do agente
  Engajamento da equipe
  Inteligência Artificial
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  Avaya Named a Leader in Intelligent Contact Center 2019 in Aragon Research Globe™
  Learn how Avaya is modernizing the contact center.
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  Avaya Named a Leader in Aragon Research Globe™ for Unified Communications and Collaboration, 2019
  Strength in hybrid-cloud and UCC platform.
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  Avaya Named a Leader in Aragon Research Globe™ for Unified Communications and Collaboration, 2019
  Strength in hybrid-cloud and UCC platform.
- Setor
  
  Healthcare
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  Avaya Named a Leader in Intelligent Contact Center 2019 in Aragon Research Globe™
  Learn how Avaya is modernizing the contact center.
- Necessidades empresariais
  
  Experiência do cliente
  Colaboração em equipe
  Transformação digital
  
  Avaya Named a Leader in Intelligent Contact Center 2019 in Aragon Research Globe™
  Learn how Avaya is modernizing the contact center.
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PARCEIROS DE TECNOLOGIA

Soluções abrangentes para resolver desafios de negócios

Soluções de tecnologia de primeira linha

Nenhum provedor de tecnologia oferece todos os aplicativos que você precisa para oferecer soluções em toda sua empresa. Nós temos construído parcerias sólidas ao longo de décadas com algumas das marcas de tecnologia mais admiradas do mundo.

Através de envolvimento direto de PeD, integração intensa de produtos e relacionamentos fortes de serviços e suporte, nossas alianças fornecem recursos simples e perfeitos por meio de soluções abrangentes, inovadoras e bem sucedidas para nossos clientes.

Afiniti

A inteligência artificial aplicada da Afiniti aumenta o emparelhamento entre clientes e agentes usando modelos estatísticos avançados e dados coletados de bancos de dados de terceiros - tudo em tempo real. Com a Afiniti e a Avaya, você pode transformar seu contact center em um centro de receita.

Mais informações

Nuance

A Nuance está reinventando o relacionamento entre as empresas e os consumidores através de soluções de engajamento do cliente usando inteligência artificial. A Nuance e a Avaya fizeram uma parceria para oferecer ao mercado soluções inteligentes de autoatendimento e atendimento assistido para empresas e órgãos governamentais em todo o mundo. Essas soluções são diferenciadas por tecnologias cognitivas, fala, biometria de voz, assistência virtual e web chat, permitindo um atendimento ao cliente em vários canais para IVR, dispositivos móveis e web.

Mais informações

Salesforce

Salesforce, a plataforma de sucesso do cliente e o CRM número 1 do mundo capacita indústrias e empresas de todos os tamanhos a se conectarem com clientes de uma maneira totalmente nova usando as mais recentes inovações nas tecnologias de nuvem, social, móvel e ciências de dados. Em fevereiro de 2017, a Salesforce expandiu sua aliança de 10 anos com a Avaya para integrar com mais profundidade os produtos de contact center das duas empresas para beneficiar seus clientes.

Mais informações

Verint

A Verint, um líder global em soluções de engajamento do cliente tem mais de 10.000 clientes em mais de 180 países - inclusive mais de 85% do Fortune 100. A Avaya e a Verint têm uma parceria desde 2004 para fornecer soluções inovadoras que ajudam a simplificar, modernizar e automatizar o engajamento do cliente reduzindo o custo e a complexidade das operações do cliente.

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Avaya Brasil Ltda.

Rochaverá Corporate Towers
Av. das Nações Unidas, nº 14.171
Torre A - Ebony - 9º andar
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Avaya Named a Leader in Aragon Research Globe™ for Unified Communications and Collaboration, 2019

Avaya Named a Leader in Aragon Research Globe™ for Unified Communications and Collaboration, 2019

Avaya Named a Leader in Intelligent Contact Center 2019 in Aragon Research Globe™

Avaya Named a Leader in Aragon Research Globe™ for Unified Communications and Collaboration, 2019

Avaya Named a Leader in Aragon Research Globe™ for Unified Communications and Collaboration, 2019

Avaya Named a Leader in Intelligent Contact Center 2019 in Aragon Research Globe™

Avaya Named a Leader in Intelligent Contact Center 2019 in Aragon Research Globe™

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Avaya Named a Leader in Intelligent Contact Center 2019 in Aragon Research Globe™

Avaya Named a Leader in Intelligent Contact Center 2019 in Aragon Research Globe™

Avaya Named a Leader in Intelligent Contact Center 2019 in Aragon Research Globe™

Avaya Named a Leader in Intelligent Contact Center 2019 in Aragon Research Globe™

Avaya Named a Leader in Intelligent Contact Center 2019 in Aragon Research Globe™

Avaya Named a Leader in Intelligent Contact Center 2019 in Aragon Research Globe™

Avaya Named a Leader in Intelligent Contact Center 2019 in Aragon Research Globe™

Avaya Named a Leader in Intelligent Contact Center 2019 in Aragon Research Globe™

Avaya Named a Leader in Intelligent Contact Center 2019 in Aragon Research Globe™

Soluções abrangentes para resolver desafios de negócios

Soluções de tecnologia de primeira linha

Afiniti

Nuance

Salesforce

Verint

Avaya Brasil Ltda.

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