Contact Center

This is Where the Magic Happens

See it in Action

Contact Center1

Partner to Deliver Premium Customer Experiences1

Contact Center3

Partner to Deliver Premium Customer Experiences3

Free Device Credit with Term Commitment

Up to $79.95 Device Cedit Per User (Equivalent to a J129 Phone)

Up to $290 of Device Cedits with a multi Year Plan

販売およびサポートのお問い合わせ

アバイアの営業へのお問い合わせ

jpenquiry@avaya.com
日本 - 03 5575 8850
日本国外から - +811 20 223 911

アバイアパートナー

アバイアパートナーを探す

購入のご相談

当社WEBSITE上におけるお客様の個人情報の保護について

お問い合わせありがとうございます。折り返し弊社担当者より連絡させていただきますので下記にご記入ください。 ※ご購入いただいた製品に関するご質問は、購入時の弊社パートナー様へお問い合わせいただけますようお願いします。

すべての項目を入力してください 

Eメールアドレスまたは電話番号を入力の上、「お申し込み」ボタンをクリックすることで、アバイアまたはアバイアのパートナーがお客様へ連絡することを許可したものとみなされます。アバイアではお客様のプライバシーを重視しています。個人情報保護方針については、下記のリンクからご確認ください。

Contact Center

This is Where the Magic Happens

See it in Action

Bullet List with Video Model

Bullet List with Video Model Description goes here...

Avaya Equinox™ Experience

  • Use one app for all communications
  • Keep everyone in touch and reachable
  • Collaborate from any web-based device
Watch Video

Avaya Spaces

  • All your communications in one place
  • Seamless voice, video and task integration
  • Work and meet from anywhere
Watch Video

Contact Sales

Start Cards List Carousel Example

90%

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1000

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300

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3.1M

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329k

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63k

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300

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3.1M

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329k

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329k

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63k

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40/50

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90%

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1000

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300

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300

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3.1M

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329k

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1000

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300

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40/50

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Good Things Are Happening

Brands for better or worse, are built on experiences. Great experiences lead to great outcomes. Bad ones? Well, you get the idea. 

Learn More

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Solutions Lorem Ipsum

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Self Service1

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Self Service2

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Self Service3

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Self Service5

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Self Service7

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Self Service8

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Self Service9

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Self Service10

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About Lorem Ipsum

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CTA For Contact

CTA Lorem

8/10

米国の上位 10 大学中 8 大学がアバイアのソリューションを利用

3,200+

世界中の 3,200 を超える教育機関のコミュニケーションシステムでアバイアを利用

5/8

アバイアはアイビーリーグの 8 校中 5 校をつないでる

Self Service Key Benefits

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Sub Product Overview

Open Ecosystem

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Compare Plans

Essential

Business

Power

Product Features

Standard Telephony Features
Unlimited, Nationwide Calling
Virtual Receptionist
Ring and Hunt Groups
After-Hours Service
High-Definition Voice
Meetings and Collaboration Space
Instant Messaging
Simultaneous Ringing
Mobile Client
Soft Desktop Client
Call Recording
Receptionist Console
Direct Video Calling

Integrations

Salesforce© Integration
Google© Integration
Skype for Business© Integration

Add-Ons

Toll Free Service with 1000 Minutes
$10.00/ Month
$10.00/ Month
$10.00/ Month
Extra Toll Free Minutes
$0.04/ Minute
$0.04/ Minute
$0.04/ Minute

Add-ons are purchased through the Avaya Cloud admin portal once your subscription has been created.

リソース

もっと詳しく知る

AI で、オンラインでつながるお客様とより良い関係を築く

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ビデオ

デジタルトランスフォーメーションにおけるアバイアの CX ソリューション

ビデオを見る
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ビデオ

Avaya Oceana ソリューション - マルチタッチカスタマーエクスペリエンスの提供

ビデオを見る
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レポート

エージェントジャーニーを完璧なカスタマージャーニーへ最適化

ダウンロード

アナリストレポート

アバイアはGartner Magic Quadrant for Contact Center Infrastructure Worldwideでリーダーに選出されました

コピーを入手

Compare Plans

Basic

Advanced

Product Features

Business Voice Features
Call Center Routing (SKILL)
Call Center Recording
Compliance Recording + 90 Day Storage
IVR
Cloud Webphone
Screen Capture
Quality Management and Coaching

Add-Ons

Toll Minutes per Agent
$0.01/ Minute
$0.01/ Minute
Unlimited Toll Minutes per Agent
$70/ Month
$70/ Month
Toll-Free Minutes per Agent
$0.02/ Minute
$0.02/ Minute

Add-ons are purchased through the Avaya Cloud admin portal once your subscription has been created

デスクトップ電話機

 
 
Device Fact Sheet
サポートされている回線数
Wi-Fi サポート
デバイス登録サービスサポート
パーソナライゼーション
カレンダー統合
SIP サポート
H.323 サポート
デジタルサポート
広帯域オーディオ
カラーディスプレイ
補聴器互換性
拡張ボタンモジュール
二重スピーカーフォン
壁掛け
連絡先リスト
通話ログ
ヘッドセット接続
暗号化
Power Over Ethernet
セカンドイーサネット/デュアルポートイーサネット
タッチスクリーン
Web 設定
アバイア以外のプラットフォームサポート
J100 IP Phone
J129
1
J139
4
J169
4
J179
8
H200 IP Device
H229
1
H239
6
H249
6
9600 IP Deskphone
9601
 
4
9608G
8
9611G
8
9641GS
8
9500 Digital Deskphone
9504
4
9508
8
9400 Digital Deskphone
9404
4
9408
8
1600 IP Deskphone
1603
3
1603SW
3
1608
8
1616
16
1400 Digital Deskphone
1403
2
1408
8
1416
16
1100 IP Deskphones
1120E
4
1140E
Multiline
1120SA
4
3900 Digital Deskphone
3901
1
3902
1
3904
12
3905
12

The Latest & Greatest

Take a look at what's new in our world—and how it benefits yours.

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Conferencing Devices

 
 
Device Fact Sheet
Personal Desktop
Up to 6 Participants
Up to 12 Participants
Up to 20 Participants
Unlimited Participants
USB
Connect smartphone/tablet using Cable
Wi-Fi
Bluetooth®
SIP Support
H.323 Support
Analog Support
OmniSound™
Web Configuration
Battery Powered
Power over Ethernet
Touch Screen
NFC (easy Bluetooth® pairing)
Record to SD Memory Card / USB Disk
Conference Guide
Connection for Headset
Telepresence
Non-Avaya Platform Support
AUDIO ONLY
B109
 
 
 
 
 
 
 
 
 
B149
 
 
 
 
 
 
B159
 
 
 
 
 
 
 
 
 
B169 SIP
 
 
 
 
 
 
 
 
 
 
 
 
B179
 
 
 
 
 
 
 
 
 
 
B189
 
 
 
 
 
 
 
AUDIO AND VIDEO
CU-360
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H175
 
 
 
 
 
 
 
 
 
XT 240
 
 
 
 
 
 
 
 
 
XT4300
 
 
 
 
 
 
 
 
 
XT5000
 
 
 
 
 
 
 
 
 
XT7100
 
 
 
 
 
 
 
 
 
XT Telepresence
 
 
 
 
 
 
 
 
 
 

Wireless Campus Devices

 
 
Device Fact Sheet
Personal Desktop
Up to 6 Participants
Up to 12 Participants
Up to 20 Participants
Unlimited Participants
Physical Keypad
Camera
Google Play Access
USB
Cell Phone with Cable
Bluetooth®
SIP Support
Touch Screen
OmniSound™
UC Compatible
Web Configuration
Battery-powered
Charging Cradle
Power over Ethernet
NFC (easy Bluetooth® pairing)
Record to SD Memory Card
Conference Guide
Headset Connector
Firewall Traversal
Personalization
2nd Ethernet / Dual Port Ethernet
Encryption
Duplex Speakerphone
Device Enrollment Services Support
Calendar Integration
Wall-mountable
Expandable Button Module
Color Display
Wideband Audio
Contact List
Ruggedized
Push-to-Talk
Call Log
Man-down Alarm
ATEX Certified for Explosive Environments
Number of Lines Supported
Non-Avaya Platform Support
Wireless Campus
B109
B169
H175
J129
1
J179
8
K155
K165
K175
DECT 3730
DECT 3735
DECT 3745
DECT 3749

マルチメディアデバイス

 
 
Device Fact Sheet
物理キーパッド
カメラ
Google Play アクセス
Bluetooth®
SIP サポート
UC 互換性
Web 設定
Power over Ethernet
NFC(Bluetooth®で簡単ペアリング)
SD メモリーカードへの記録
ヘッドセットコネクタ
ファイアウォールトラバーサル
パーソナライゼーション
バーティカル特定カスタマイズ
セカンドイーサネット/デュアルポートイーサネット
暗号化
二重スピーカーフォン
デバイス登録サービスサポート
カラーディスプレイ
アバイア以外のプラットフォームサポート
VANTAGE
K155
K165
K175

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