Authentic Avaya

Authentic Avaya

Buy Back


The Authentic Avaya Buy Back program gives you cash back for returned communications systems and telephones. By using the Buy Back program, you can reinvest your Avaya dollars into an all-new Avaya solution, an all-refurbished Avaya solution or a blend of both.


  • Buy Backs minimize the impact of operating budgets – a cash inflow vs. an equipment write-off
  • No purchase required
  • Cash-back is contingent upon:
    • Issuance of an 'accepted' Buy Back Bid Request form 
    • Authentic Avaya may choose not to bid on a Buy Back opportunity
    • Receipt and inventory of the equipment
    • Checks are issued net 60-days post inventory reconciliation
  • Eligible equipment: Avaya/NES, CISCO, networking and others for consideration
  • Authentic Avaya coordinates logistics and pays for shipping (client responsible for de-installation and packing)

The Buy Back  offer is available globally.


Find out more

End Customers: Contact your authorized Avaya partner or Authentic Avaya directly at 610-241-1030

Email  or visit

Avaya partners: Contact your Authentic Avaya Account Manager at 610-241-1030 or

e-mail for details.


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