Case Study

100 - 2.499 dipendenti
Esperienza Cliente & Contact Center

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Umbra Group articleimage_770x580
Other

Umbra Cuscinetti

Umbra Cuscinetti S.p.A., casa madre di UmbraGroup, nasce a Foligno (Italia) nel 1972

ARGOMENTO: Efficienza del TeamServizio Clienti
Oltre 2.500 dipendenti
Comunicazioni Unificate

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

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Technology

Elica

Con Avaya ed Estos: massima efficienza UC

ARGOMENTO: Comunicazioni Unficate
Oltre 2.500 dipendenti
Esperienza Cliente & Contact Center

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

British Airways Image
Transportation

British Airways

La filiale italiana di British Airways, maggiore compagnia aerea del Regno Unito per flotta e numero di voli e destinazioni, ha scelto le soluzioni

ARGOMENTO: Efficienza del TeamServizio Clienti LUOGO: Italy
1 - 99 dipendenti
Comunicazioni Unificate

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Esperienza Cliente & Contact Center

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Sport e intrattenimento

San Jose Earthquakes

Questo non era il primo record per la squadra della Major League Soccer e non sarà l’ultimo...

ARGOMENTO: Tecnologia per StadioEfficienza del TeamComunicazioni Unficate LUOGO: United States
100 - 2.499 dipendenti
Comunicazioni Unificate

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Miaora SRL Image
Retail

Maiora SRL

La Maiora s.r.l. unisce, sotto le quattro insegne, Despar, Eurospar, Interspar e Iperspar, 386 punti vendita tra supermercati di proprietà e franchisi

ARGOMENTO: Efficienza del TeamComunicazioni Unficate
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