Solutions for today’s enterprise customer experience (CX) and employee experience (EX) challenges.
Full-featured contact center solution.
Secure, dedicated and managed cloud contact center running on Microsoft Azure.
Scalable and advanced contact center-as-a-service.
Collaboration tools, seamlessly integrated into your Avaya portfolio.
Unified video, conferencing, messaging, and more on Microsoft Azure.
Call, meet, message, and more—all in one app.
Integrate collaboration apps with Avaya Communication portfolio.
Cloud-ready pathways that integrate Avaya with third-party APIs.
A full-featured unified comms platform managed on-premises.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Explore our complete portfolio of devices for individuals and conference rooms.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Stay up to date on Avaya's latest news and solutions.
Deliver innovative and complete solutions to your customers.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos and listen to podcasts by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Look at what's new in our world—and how it benefits yours.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
Avaya Trust Center
Explore CCPA
What is CCPA
How CCPA Applies to Avaya
How Avaya Helps Customers Comply with CCPA
Avaya’s Policy on Selling Personal Information
Further Information
The California Consumer Privacy Act (CCPA) requires certain companies to disclose their personal information handling practices. It also gives California residents new rights, such as the right to know what personal information companies handle, to delete personal information, and to opt out of the sale of personal information.
Avaya is a service provider under the CCPA when we handle California consumer information on behalf of our business customers. Although our business customers are primarily responsible for complying with most CCPA obligations, Avaya is committed to the privacy and security of the personal information we handle. We are also committed to helping our customers comply with the CCPA through leading-edge technology and cloud solutions that enhance privacy and deliver security.
Avaya has taken many steps to enable its customers to be CCPA-compliant when relying on Avaya solutions:
The Avaya Data Processing Addendum (DPA) is embedded in our agreements, where appropriate. For more information on what is covered under the Avaya DPA, please visit our Data Processing Addendum page.
Data security is a top priority for Avaya, just as it is for Avaya customers. Avaya has highly skilled professionals to help secure data, whether related to Avaya remote maintenance solutions, our cloud offerings, or to any other solutions where Avaya processes data.
Avaya’s portfolio of on premises and cloud-based solutions have embedded technology features that enable customers to meet privacy by design and default requirements. Furthermore, Avaya is here to advise on your individual settings and to work with your team to make sure you can use our solutions in the most privacy-enhancing ways.
Avaya provides appropriate technical and organizational measures (including privacy features embedded within Avaya solutions) to help our customers fulfill consumer CCPA requests.
Avaya does not sell Personal Information about consumers under the CCPA.
If you have any questions about Avaya and CCPA or need support for your personal information handling activities, contact your local Avaya representative or reach out to Avaya’s Global Privacy Office.