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This is Where the Magic Happens

See it in Action

Contact Center1

Partner to Deliver Premium Customer Experiences1

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Partner to Deliver Premium Customer Experiences3

Free Device Credit with Term Commitment

Up to $79.95 Device Cedit Per User (Equivalent to a J129 Phone)

Up to $290 of Device Cedits with a multi Year Plan

Ventas y soporte

Contacte Ventas de Avaya

México - (55) 5278 7800
Todas las demás regiones - +1 908 953-6000

Póngase en contacto con el equipo de ventas de Avaya

Contact Center

This is Where the Magic Happens

See it in Action

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Avaya Equinox™ Experience

  • Use one app for all communications
  • Keep everyone in touch and reachable
  • Collaborate from any web-based device
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Avaya Spaces

  • All your communications in one place
  • Seamless voice, video and task integration
  • Work and meet from anywhere
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Contact Sales

Start Cards List Carousel Example

90%

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1000

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300

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3.1M

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329k

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63k

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300

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3.1M

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329k

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329k

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63k

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40/50

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90%

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1000

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300

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300

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3.1M

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329k

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1000

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300

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40/50

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Good Things Are Happening

Brands for better or worse, are built on experiences. Great experiences lead to great outcomes. Bad ones? Well, you get the idea. 

Learn More

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Self Service1

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About Lorem Ipsum

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CTA For Contact

CTA Lorem

8/10

8 de las 10 universidades principales de Estados Unidos trabajan con soluciones Avaya

3200+

Más de 3.200 instituciones educativas de todo el mundo confían en Avaya para sus sistemas de comunicaciones

5/8

Avaya ayuda a conectar a 5 de las 8 Universidades de la Ivy League

Self Service Key Benefits

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Sub Product Overview

Open Ecosystem

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Compare Plans

Essential

Business

Power

Product Features

Standard Telephony Features
Unlimited, Nationwide Calling
Virtual Receptionist
Ring and Hunt Groups
After-Hours Service
High-Definition Voice
Meetings and Collaboration Space
Instant Messaging
Simultaneous Ringing
Mobile Client
Soft Desktop Client
Call Recording
Receptionist Console
Direct Video Calling

Integrations

Salesforce© Integration
Google© Integration
Skype for Business© Integration

Add-Ons

Toll Free Service with 1000 Minutes
$10.00/ Month
$10.00/ Month
$10.00/ Month
Extra Toll Free Minutes
$0.04/ Minute
$0.04/ Minute
$0.04/ Minute

Add-ons are purchased through the Avaya Cloud admin portal once your subscription has been created.

Recursos

Aprende más

IA para interactuar mejor con tus clientes conectados digitalmente

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Video

Soluciones Avaya CX en una era de transformación digital

Vea el vídeo
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Video

Solución Avaya Oceana - Brindar la experiencia multitoque del cliente

Vea el vídeo

Informe

Optimizar el recorrido del agente para perfeccionar el del cliente

descargar

Informe Analítico

Avaya es Nombrado líder mundial en el Cuadrante mágico de Gartner para Infraestructura de Centros de Contacto

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Compare Plans

Basic

Advanced

Product Features

Business Voice Features
Call Center Routing (SKILL)
Call Center Recording
Compliance Recording + 90 Day Storage
IVR
Cloud Webphone
Screen Capture
Quality Management and Coaching

Add-Ons

Toll Minutes per Agent
$0.01/ Minute
$0.01/ Minute
Unlimited Toll Minutes per Agent
$70/ Month
$70/ Month
Toll-Free Minutes per Agent
$0.02/ Minute
$0.02/ Minute

Add-ons are purchased through the Avaya Cloud admin portal once your subscription has been created

Desktop Phone

 
 
Device Fact Sheet
Number of Lines Supported
Wi-Fi Support
Device Enrollment Services Support
Personalization
Calendar Integration
SIP Support
H.323 Support
Digital Support
Wideband Audio
Color Display
Hearing Aid Compatible
Expandable Button Module
Duplex Speakerphone
Wall-mountable
Contact List
Call Log
Headset Connection
Encryption
Power Over Ethernet
2nd Ethernet / Dual Port Ethernet
Touch Screen
Web Configuration
Non-Avaya Platform Support
J100 IP Phone
J129
1
J139
4
J169
4
J179
8
H200 IP Device
H229
1
H239
6
H249
6
9600 IP Deskphone
9601
 
4
9608G
8
9611G
8
9641GS
8
9500 Digital Deskphone
9504
4
9508
8
9400 Digital Deskphone
9404
4
9408
8
1600 IP Deskphone
1603
3
1603SW
3
1608
8
1616
16
1400 Digital Deskphone
1403
2
1408
8
1416
16
1100 IP Deskphones
1120E
4
1140E
Multiline
1120SA
4
3900 Digital Deskphone
3901
1
3902
1
3904
12
3905
12

The Latest & Greatest

Take a look at what's new in our world—and how it benefits yours.

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Conferencing Devices

 
 
Device Fact Sheet
Personal Desktop
Up to 6 Participants
Up to 12 Participants
Up to 20 Participants
Unlimited Participants
USB
Connect smartphone/tablet using Cable
Wi-Fi
Bluetooth®
SIP Support
H.323 Support
Analog Support
OmniSound™
Web Configuration
Battery Powered
Power over Ethernet
Touch Screen
NFC (easy Bluetooth® pairing)
Record to SD Memory Card / USB Disk
Conference Guide
Connection for Headset
Telepresence
Non-Avaya Platform Support
AUDIO ONLY
B109
 
 
 
 
 
 
 
 
 
B149
 
 
 
 
 
 
B159
 
 
 
 
 
 
 
 
 
B169 SIP
 
 
 
 
 
 
 
 
 
 
 
B179
 
 
 
 
 
 
 
 
 
 
B189
 
 
 
 
 
 
 
AUDIO AND VIDEO
CU-360
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H175
 
 
 
 
 
 
 
 
XT 240
 
 
 
 
 
 
 
 
 
XT4300
 
 
 
 
 
 
 
 
 
XT5000
 
 
 
 
 
 
 
 
 
XT7100
 
 
 
 
 
 
 
 
 
XT Telepresence
 
 
 
 
 
 
 
 
 
 

Wireless Campus Devices

 
 
Device Fact Sheet
Personal Desktop
Up to 6 Participants
Up to 12 Participants
Up to 20 Participants
Unlimited Participants
Physical Keypad
Camera
Google Play Access
USB
Cell Phone with Cable
Bluetooth®
SIP Support
Touch Screen
OmniSound™
UC Compatible
Web Configuration
Battery-powered
Charging Cradle
Power over Ethernet
NFC (easy Bluetooth® pairing)
Record to SD Memory Card
Conference Guide
Headset Connector
Firewall Traversal
Personalization
2nd Ethernet / Dual Port Ethernet
Encryption
Duplex Speakerphone
Device Enrollment Services Support
Calendar Integration
Wall-mountable
Expandable Button Module
Color Display
Wideband Audio
Contact List
Ruggedized
Push-to-Talk
Call Log
Man-down Alarm
ATEX Certified for Explosive Environments
Number of Lines Supported
Non-Avaya Platform Support
Wireless Campus
B109
B169
H175
J129
1
J179
8
K155
K165
K175
DECT 3730
DECT 3735
DECT 3745
DECT 3749

Multimedia Devices

 
 
Device Fact Sheet
Physical Keypad
Camera
Google Play Access
Bluetooth®
SIP Support
UC Compatible
Web Configuration
Power over Ethernet
NFC (easy Bluetooth® pairing)
Record to SD Memory Card
Headset Connector
Firewall Traversal
Personalization
Vertical Specific Customization
2nd Ethernet / Dual Port Ethernet
Encryption
Duplex Speakerphone
Device Enrollment Services Support
Color Display
Non-Avaya Platform Support
VANTAGE
K155
K165
K175

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