Avaya TV

The Tools You Need to Close the Sale

Your customer wants to buy, but is having trouble completing the transaction. Instead of trying to explain what to do, Avaya Oceana lets you show how to get it done with co-browsing. This 50 second video provides a quick overview of co-browsing with Avaya Oceana.


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Your customer wants to buy, but is having trouble completing the transaction. Instead of trying to explain what to do, Avaya Oceana let's you show how to get it done with co-browsing. While your agents seamlessly provide assistance, the customer's secure information is masked. And when more help is needed, Avaya Oceana enables your agents to easily locate experts who can pick up the transaction and take it all the way through.

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Avaya Oceana, an entirely new way to design, deliver, and manage your customer engagements. Experience is everything.

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