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We Call This Deal a No-Brainer
Migrate your Avaya/Nortel Communication Server 1000 now.Our best upgrade ever ›Solutions
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Deliver the best customer experience every time, across all channels.
Experience simple, contextual, user-defined communications with Avaya Equinox™.
Broadest option of cloud solutions that meet the needs of any business.
Transforming the enterprise starts with transforming business communications.
Communications-enable the applications and processes your business uses every day.
Your Communications Digital Transformation
Here are 5 key ways you can leverage communications for a successful DX journey.Read now ›Case Studies
Case Study: Norwegian Cruise Line
A redundant, resilient contact center routes calls across locations and agents, keeping essential customer service always open.Get the story ›Industry
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Managing the Customer Journey
To know where a customer wants to go, you need to know where they''ve been. That's why Avaya Oceana gives your agents a complete picture of each customer''s journey. This 45 second video provides a quick overview of managing the customer journey with Avaya Oceana.
To know where a customer wants to go, you need to know where they've been. That's why Avaya Oceana gives your agents a complete picture of each customer's journey. Your agents instantly get the context they need to be smart and proactive. A journey can take place over hours, days, weeks, or more.
With Avaya Oceania, the conversation continues like it never stopped. Avaya Oceania, an entirely new way to design, deliver, and manage your customer engagements. Experience is everything.