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Keep Extending and Customizing the Customer Experience

This is a quick overview of how Avaya Oceana with Avaya Breeze can extend and customize the customer experience. In a multi-touch world, you need to respond to how your customers want to interact with you. Avaya Oceana is based on the innovative Avaya Breeze development platform, enabling you to use Breeze's simple drag-and-drop interface to extend and customize the customer experience.


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In today's multi-touch world, you need to respond in all the ways your customers want to interact with you. Avaya Oceana makes it easier. Oceana is based on the innovative Avaya Breeze Development Platform. Enabling you to use Breeze's simple drag and drop interface to extend and customize the customer experience as your needs change.

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Add preprogrammed snap-ins, make connections to other CRM systems, or even embed Oceana capabilities directly into your own applications. Avaya Oceana, an entirely new way to design, deliver, and manage your customer engagements. Experience is everything.

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