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Transforming the enterprise starts with transforming business communications.
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Case Study: Norwegian Cruise Line
A redundant, resilient contact center routes calls across locations and agents, keeping essential customer service always open.Get the story ›Industry
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Keep Extending and Customizing the Customer Experience
In today's multi-touch world, you need to respond in all the ways your customers want to interact with you. Avaya Oceana makes it easy. Oceana is based on the innovative Avaya Breeze development platform, enabling you to use Breeze''s simple drag and drop interface to extend and customize the customer experience. This 60 second video provides a quick overview of how Avaya Oceana with Avaya Breeze can extend and customize the customer experience.
In today's multi-touch world, you need to respond in all the ways your customers want to interact with you. Avaya Oceana makes it easier. Oceana is based on the innovative Avaya Breeze Development Platform. Enabling you to use Breeze's simple drag and drop interface to extend and customize the customer experience as your needs change.
Add preprogrammed snap-ins, make connections to other CRM systems, or even embed Oceana capabilities directly into your own applications. Avaya Oceana, an entirely new way to design, deliver, and manage your customer engagements. Experience is everything.