Avaya TV

Chat Automation Virtual Assistant Video

Scheduling doctor appointments can be tough when you are always on the go, but with Avaya Customer Experience Management local doctors can provide anytime assistance. Users can chat with a virtual assistant, who can answer questions, ask questions to gain more information, or make suggestions. The user can also opt to live chat with the on-call nurse practitioner who can give his input, and can help the user schedule an appointment if needed.

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