Avaya Mobile Video Snap-in
Integrate click to call or video chat directly within your web pages or mobile apps. Use this developer Snap-in for Engagement Development Platform to quickly create rich, contextually aware voice and video services that seamlessly connect users to your video-enabled agents and employees. Use this Snap-in and others with Avaya Breeze to quickly create powerful personalized web and mobile experiences for your customers and teams.
Your customers are constantly on the go and you are right there with them. Providing the services, apps, emails, alerts, and more so that wherever they are is wherever business gets done. But are you also making it easy for them to escalate and communicate with you in real time?
Now you can with Avaya Mobile Video Snap-In. It enables you to embed click to call or video chat directly into your web sites and mobile applications and bring those calls right into your contact center. Users click and they're connected. The call, and all their relevant personal information, goes right to your best-qualified video-enabled agents.
Mobile video stand-in is open standard. Quickly add it to any iOS, Android or Chrome mobile app, or WebRTC-supported web page. To integrate voice and video with your Avaya Aura Call Center Elite and one-X Agent contact center. Mobile Video snap-in in part of Avaya Breeze. Use it together with all of the Avaya Breeze apps, Apps, like context store to quickly create powerful personalized web and mobile user experiences for your customers and teams.
Get an easy way to deliver click to call or click to video that builds on your existing web, mobile, and Avaya context center investments. Get the mobile video snap-in. Another smart way to engage from Avaya.