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Avaya AI Pioneers: Brett Shockley

In this AI Pioneer video we speak with Brett Shockley the CEO of Journey, a trusted identity platform. Journey enables businesses to build trusted digital relationships with their customers. Watch this video to learn more about how you can protect customer data and also the risk of fraud to a company by using AI-based authentication. Plus, find out how AI can actually help to reduce friction in transactions, making the customer experience smooth.