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Deliver the best customer experience every time, across all channels.
Experience simple, contextual, user-defined communications with Avaya Equinox™.
Broadest option of cloud solutions that meet the needs of any business.
Transforming the enterprise starts with transforming business communications.
Communications-enable the applications and processes your business uses every day.
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Here are 5 key ways you can leverage communications for a successful DX journey.Read now ›Case Studies
Case Study: Norwegian Cruise Line
A redundant, resilient contact center routes calls across locations and agents, keeping essential customer service always open.Get the story ›Industry
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Avaya Agent for Chrome Video
Avaya Agent for Chrome combines Avaya expertise and customer engagement technologies. Set up a new contact center in a regional office, roll out a network of home based agents, or enable a disaster recovery plan that can quickly kick in in the event of a storm or another disruption. Thanks to Avaya and Google Chrome solutions, the tools needed to engage customers can be implemented anywhere.
>> In your contact center, you pride yourself on delivering outstanding customer service, but, shouldn't you be able to do that from anywhere? Now you can with Avaya agent for Chrome. It brings together Avaya expertise and customer engagement technologies. The world wide Avaya Aura Call Center Elite solution, either Cloud or premise based, with Google leadership and web applications in Chrome devices need to quickly equip extra sales or customer service staff?
Set up a new contact center in a regional office, roll out a network of home based agents. Enable a disaster recovery plan that can kick in in the event of a storm or other disruption. Do all of this and much more with Avaya Agent for Chrome, log in, and you're ready to go.
Your people get the tools they need to handle calls anywhere. Your customers get the smart personal service they expect, and your business It's more flexible, more agile. Because the tools you need to really engage customers can now be implemented anywhere. Your IT group gets easy administration through their Chrome management console, and the peace of mind that comes with Chromebooks, automatic updates, safe from viruses and malware, fast and economical.
Take your customer engagement to a new level, get Avaya Agent for Chrome and get ready to deploy the industry-leading Avaya customer service capabilities on Google Chromebooks anywhere, Avaya Agent for Chrome. Learn more at avaya.com/CCEfficiency.