Analytics for your Omnichannel Environment
Avaya Oceana delivers powerful real-time visualization of the customer journey. Managers receive real-time analytics across all channels with Avaya Oceanalytics.
Avaya Oceana delivers powerful, real time visualization of the customer journey. Managers receive real-time analytics across all channels with Avaya Oceana Analytics. Capture and capitalize on big data within and across your enterprise. Get customer and team analytics like you've never had before. The real-time and historical data you need to make the best informed decisions and drive better business outcomes.
That's what you get with Avaya Oceana and Oceanalytics. It's an entirely new way to design, deliver, and manage your customer engagements. Experience is everything.