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Zang is 100% Cloud-Based Communications
Transform your conversations—and your business.Explore Zang ›Solutions
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Avaya Oceana™ delivers the best customer experience each time, every time.
Experience simple, contextual, user-defined communications with Avaya Equinox™.
Broadest option of cloud solutions that meet the needs of any business.
Communications-enable the applications and processes your business uses every day.
Your Digital Transformation Starts at our Executive Briefing Center
Come experience how digital, mobile, social engagement can change your customer experience.Book now ›Services
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Avaya Honored for Excellence in Customer Satisfaction
For the fourth consecutive year, Avaya receives the NorthFace ScoreBoard Award for our support services.Read the news ›Case Studies
Case Study: Norwegian Cruise Line
A redundant, resilient contact center routes calls across locations and agents, keeping essential customer service always open.Get the story ›Industry
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Avaya Learning: Avaya Breeze Fundamentals
2016W - Avaya Breeze™ Fundamentals
This course provides a fundamental introduction to Avaya Breeze™. The student will learn about Avaya Breeze™ features, functionality, integration options and value-added application development for customer environments. Students will be introduced to the terminology and capabilities for the different components of the solution and the role each may play to easily develop cutting edge customer/business applications. Real life use cases and application samples will be highlighted and discussed to showcase application potential for different environments and scenarios to aid in application planning and development. The course also provides a video demo for the student to experience the ease of use of the Platform.