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Avaya Oceana® Contact Center delivers the best customer experience each time, every time.
Experience simple, contextual, user-defined communications with Avaya Equinox™.
Broadest option of cloud solutions that meet the needs of any business.
Communications-enable the applications and processes your business uses every day.
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Come experience how digital, mobile, social engagement can change your customer experience.Book now ›Case Studies
Case Study: Norwegian Cruise Line
A redundant, resilient contact center routes calls across locations and agents, keeping essential customer service always open.Get the story ›Industry
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Build communications-enabled apps and workflows faster. A flexible development platform and orchestration tool to communications-enable customer applications and workflows across the enterprise, Get the right tools, connectors, and code to get started quickly with CPaaS Collaboratory (Powered by AWS).
Avaya Oceana, our open, omnichannel contact center solution supports your entire customer engagement strategy so you can deliver exceptional, personalized customer experiences every day.
We put UC in the applications, browsers, and devices your people use every day. Our unified, device-agnostic experience delivers transformational communications throughout your business. Experience simple, contextual, user-defined communications with Avaya Equinox.
Capture, review, and act on the information you need to optimize customer contact and team collaboration ecosystems.
Avaya Collaboratory offers developers secure access to the full power of Avaya Breeze™ and Avaya Aura® from their home development environment, with no on-premise Avaya software components required.LEARN MORE
Get easy-to-install, pre-built modular apps, reusable code, or capabilities that enable specific functions in your enterprise. Quickly create, customize, and transform your communications and workflows.LET'S GO