Higher Education

Enhance Your Student Experience with Innovative, Mobile Communications

6 Case Studies

100-2,499 Employees
Unified Communications

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Solution Areas:

  • Unified Communications
  • Customer Experience & Contact Center​
Customer Experience & Contact Center​

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Solution Areas:

  • Unified Communications
  • Customer Experience & Contact Center​
Education - Higher

Reaseheath College

Reaseheath College was reluctant to move away from its trusted Avaya IP Office™ 500 platform...

2500+ Employees
Unified Communications

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Solution Areas:

  • Unified Communications
  • Services
Services

Solution Areas:

  • Unified Communications
  • Services
Education - Higher

McMaster University

Consistently ranking as one of the top 100 post-secondary institutions in the world, McMaster University in Hamilton, Ontario, Canada was eager...

100-2,499 Employees
Unified Communications

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Solution Areas:

  • Unified Communications
Education - Higher

Blue Ridge Community and Technical College

Blue Ridge Community and Technical College, two hours west of Washington, D.C., took advantage of a relocation of the campus to migrate for their...

100-2,499 Employees
Unified Communications

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Solution Areas:

  • Unified Communications
Education - Higher

Foundation for National Scientific Computing (FCCN)

FCCN needed to deploy an advanced web-based video conferencing solution to deliver a cost-effective collaborative working environment for users...

FCCN
100-2,499 Employees
Unified Communications

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Solution Areas:

  • Unified Communications
Education - Higher

Niagara College

As part of an interactive medical training curriculum, Niagara College has integrated video into its environment...

2500+ Employees
Unified Communications

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Solution Areas:

  • Unified Communications
Education - Higher

University of Washington

The University of Washington wanted a single solution in its core for ‘anytime, anywhere’ communications -- that would work with whatever individual...

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