Managed Services

Let the Experts from Avaya Help Elevate & Expand What Your Communications Can Do

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  • Take a tactical approach to reducing costs and freeing up in-house resources. Use the time saved on in-house management of unified communications, contact center, and hosted applications to re-focus on your core business.
  • Choose the level of support you need. Start with the most basic, standard managed services, such as Release Management, Managed Assist, or Managed Operate. Add more services as your needs evolve. Or choose a turnkey as-a-service solution you can customize to support your entire multi-vendor environment. With Avaya, it’s your path, your pace, your choice.
  • Increase efficiency, flexibility, and performance with managed solutions that keep your business going and growing. Lower your TCO, optimize your communications performance, leverage in-house resources more efficiently, and lay the groundwork for gaining new capabilities that emerge as communications technology evolves.
  • Keep up with standards. With Avaya, you benefit from a globally consistent, IT Infrastructure Library® (ITIL)-aligned communications environment designed to fit your organization’s needs. And use our Secure Delivery option to meet FedRAMP and FISMA standards.
  • Connect, communicate, and collaborate without boundaries. When it comes to game-changing communications and collaboration services, Avaya offers the broadest options in the industry for businesses of any size.

Reduce Your Total Cost of Ownership

Control operating costs when you maximize the performance of your enterprise communications systems. Get more from your highly skilled IT staff when they’re freed up to focus on the most value-added work.

Simplify Your Approach

Rely on the experts to manage and enhance your IP-based unified communications, contact center, and hosted solutions.

Plan for the Next Wave of Communications

Achieving excellence in your current solutions lays the foundation for migrating or expanding to future technology innovations.

Professional Services
Avaya Professional Services

Maximize the Impact of Your Communications Technology and Applications

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