Unified Communications Managed Services

Managed Operations for Unified Communications Environments


Get the Best Unified Communications Environment with Lower Costs and More Flexibility

  • Manage your communications infrastructure with a comprehensive set of globally aligned services. We offer support for all your unified communications needs—from simple out-tasking to full outsourcing.
  • Take advantage of the flexibility to use and add enterprise communications support elements as you need them. Our internationally recognized operations services are based and aligned with the Information Technology Infrastructure Library (ITIL®). They are packaged in service sets, so you can start with a baseline level and then add extra elements at your own pace and only as required.

Be Selective About What You Outsource

Choose from extensive, flexible, agile options for managed services. With Avaya Unified Communications Managed Services, you define and control the scope of responsibility for your internal and external team members—unlike conventional business process outsourcing.

Avaya Managed Services UC Scalability

Scale Up or Down

Optimize your communication applications suite based on your business objectives: reducing costs, improving cash flow management, or increasing revenue. These managed solutions scale up or down as your business expands or contracts, and provide predictable pricing and service.

Network Monitoring With Avaya Managed Services

Improve Service Quality

Help ensure your unified communications environment operates smoothly by keeping tabs on key performance metrics. Network monitoring tools help us resolve communication network issues before they impact your organization, improving your overall quality of service.

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