Solutions for today’s enterprise customer experience (CX) and employee experience (EX) challenges.
Full-featured contact center solution.
Secure, dedicated and managed cloud contact center running on Microsoft Azure.
Scalable and advanced contact center-as-a-service.
Collaboration tools, seamlessly integrated into your Avaya portfolio.
Unified video, conferencing, messaging, and more on Microsoft Azure.
Call, meet, message, and more—all in one app.
Integrate collaboration apps with Avaya Communication portfolio.
Cloud-ready pathways that integrate Avaya with third-party APIs.
A full-featured unified comms platform managed on-premises.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Explore our complete portfolio of devices for individuals and conference rooms.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Stay up to date on Avaya's latest news and solutions.
Deliver innovative and complete solutions to your customers.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos and listen to podcasts by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Look at what's new in our world—and how it benefits yours.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
Services
Knowlegable experts at your fingertips
Avaya’s team of experts specialize in making sure you get the most positive outcomes from your investments. We help assess, architect, design, build, and operate your communications infrastructure. We educate and assist in incorporating the APIs and open platforms needed to build the system that works for you. And, we’re continuously focused on safeguarding the performance and availability of your solutions. For right-now projects and future planning, we’ve got you covered from design to deployment to ongoing support and management—always spanning from on-premises to the cloud.
Define your best communications solution, plan for contingencies, and manage the rollout.
Rely on expert implementation and integration of your new cloud-based software and products.
Elevate your customers’ self-service experience by adding a virtual agent to help with routine and common requests.
When you need experts, we’ll help you strike the right balance between an Avaya-managed and a self-managed environment.
Get continuous, comprehensive, cost-effective support to help ensure maximum system performance, reliability, and availability.
Tailored, in-depth training gives you a full understanding of your Avaya solutions. Offered online or in-person.
NCL deployed Avaya Aura® Call Center Elite for intelligent call routing and capabilities such as call recording.
NCL and Avaya planned and deployed a geo-redundant infrastructure in six weeks, and moved over 1300 agents to Avaya overnight
Avaya Private Cloud Services allowed UNO to keep its tradition of incorporating the highest tech to serve all of their customers.
Learn how C3i increased efficiency with a single flexible, scalable, self-sufficient global contact center solution.
C3i Solutions, an HCL Technologies company, is a multi-channel customer engagement services provider, specializing in global, high-touch consumer, patient, and end-user management.