Cloud Transformation Services

Find the Right Cloud Communications Strategy, Migration Path, and Integration Approach


Cloud Transformation Services [PDF]

Consulting services that can guide you toward an appropriate strategy for communications ownership and delivery — one that meets your organization’s needs, fits your culture, and aligns with your business goals and strategies.

White Papers

CAPEX vs. OPEX—The Financial Implications of Going Cloud

You have many choices when it comes to how best to enable your customer service agents to engage with customers: Enable agents to work from anywhere, even from home. Opt for contact center solutions to be made available as a monthly subscription. Deliver your contact center technology on premises, in the cloud, or somewhere in between.

Trends in Customer Engagement Strategies

This intriguing Pulse Report survey from Gatepoint Research evaluates the use of mobile technology and customer communications solutions among more than 500 managers, directors, executives, VPs, and CxOs. Leverage the information to define how to get ahead of the curve in creating great customer experiences and improving the productivity of your team—all leading to a stronger, better bottom line of revenue and growth.

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