2018 Gartner Magic Quadrant Leader In Contact Center Infrastructure

2018 Gartner Magic Quadrant Leader In Contact Center Infrastructure

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CC Gartner Magic Quadrant Report – FY18

 

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GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner, Magic Quadrant for Contact Center Infrastructure, Worldwide, Drew Kraus, Steve Blood, Simon Harrison, 17 May 2018

Research CC

Leading brands around the world choose Avaya contact center solutions to transform their customer experience and support operations. Get your complimentary copy of the 2018 Gartner Magic Quadrant to learn why Avaya has been named a leader in contact center infrastructure 17 times.

Avaya’s innovative solutions digitally transform customer engagement everyday with:

  • Seamless self-and assisted-service over any channel
  • Context-rich agent environments
  • Real-time and historical analytics

Before making any decisions to improve your contact center’s performance and to deliver the best customer experience, download this report.

 

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner, Magic Quadrant for Contact Center Infrastructure, Worldwide, Drew Kraus, Steve Blood, Simon Harrison, 17 May 2018

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