Products & Services
Products by Category
We Call This Deal a No-Brainer
Migrate your Avaya/Nortel Communication Server 1000 now.Our best upgrade ever ›Solutions
Solutions by Category
Avaya Oceana™ delivers the best customer experience each time, every time.
Experience simple, contextual, user-defined communications with Avaya Equinox™.
Broadest option of cloud solutions that meet the needs of any business.
Communications-enable the applications and processes your business uses every day.
Your Digital Transformation Starts at our Executive Briefing Center
Come experience how digital, mobile, social engagement can change your customer experience.Book now ›Services
Services by Category
Avaya Honored for Excellence in Customer Satisfaction
For the fourth consecutive year, Avaya receives the NorthFace ScoreBoard Award for our support services.Read the news ›Case Studies
Case Study: Norwegian Cruise Line
A redundant, resilient contact center routes calls across locations and agents, keeping essential customer service always open.Get the story ›Industry
- SupportProduct SupportDiagnostics & Tools
Tools By FunctionService / Parts Request
Parts RequestsHelpMy Information
Products and PlatformsLearn
Resources by ProductCollaborateShop & Sell
- PartnersChannel Partners
Existing Avaya Edge PartnersTechnology Partners
Doing Business with Avaya Technology PartnersConsultants
Resources for ConsultantsTechnology Alliances
Trade In, Trade Up Avaya IP Phones
Authentic Avaya makes it easier financially for you to invest in a new Avaya solution. Trade In Trade Up is a 'like for like' program, where the number of phones returned equals the number of new Avaya IP phones purchased. Be it five or 5,000 phones, you can receive a cash rebate allowance when you purchase the equivalent number of replacement phones.
If you would rather sell back the entire system, look at the Buy Back program.
- The purchase of a new Avaya solution is required to participate
- Upon receipt and inventory of the equipment, checks are issued net 60-days post inventory reconciliation
- Eligible trade in equipment: Avaya/NES, Siemens/Rolm, CISCO and others for consideration
- Trade-in values are pre-determined
- Easy, one form process – supported by a dedicated Sales Specialist
- Authentic Avaya coordinates logistics and pays for shipping (client responsible for de-installation and packing)
- Trade In Trade Up ensures the proper disposal of used equipment in an environmentally-friendly manner
The Trade In Trade Up offer is available globally.
Find out more
End Customers: Contact your authorized Avaya partner or Authentic Avaya directly at 469-307-7963
Avaya partners: Contact your Authentic Avaya Account Manager at 469-307-7963 or
e-mail email@example.com for details.