The Aragon Research Globe for Unified Communications and Collaboration, 2019

By 2025 team collaboration will be the primary way that people collaborate and communicate according to Aragon Research. Check the latest UCC trends and start planning your shift to multi-modal communications.

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86%

86% of employees cite ineffective communication for workplace failures 

50%

Businesses with effective communication are 50% more likely to have lower employee turnover

15M

Avaya solutions support an average of 15 million calls every minute

Key Benefits

Personalized Calling Experience

Personalized Calling Experience

Powerful features like one touch dialing, calendar integration, and directories make VoIP calls a snap—all easily accessible from your device of choice (desktop phone, web, mobile device).

Secure Omnipresence

Secure Omnipresence

Support multiple devices on a single number so users are always reachable (in-office or on-the-go) with the level of security and quality they need to be productive.

Engagement that Fits

Engagement that Fits

Support collaboration that fits into how teams work, versus changing how they work. Tailor your calling capabilities to what is needed for maximum reachability, responsiveness, and customer satisfaction.

Product Information

Avaya IX Workplace

  • Comprehensive features for any size business. 
  • Easy-to-use and cost-effective to maintain. 
  • Optional cloud delivery (easy to expand and maintain). 
  • Adapts to evolving business needs (avoid heavy forklift changes). 

High-Performing UC

  • Breakthrough, real-time communications architecture. 
  • Scalable up to 250,000 users. 
  • High-performing with five nines reliability. 
  • Seamlessly integrate communications into critical business processes. 
  • Customize to meet exact needs. 
Get the Facts

All-in-One Functionality

  • Expanded features, easier admin (win-win). 
  • Add a full spectrum of advanced UC options for your team in every location and role (including omnichannel-supporting contact centers). 
  • Complete freedom of deployment (cloud, on premise, hybrid model) with a single source and bill for all voice services. 

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