Avaya Aura® Application Server 5300

Unified Communications and Collaboration Designed for Government Installations

  • • Enable More Efficient Collaboration
  • • Enhance Military Communications
  • • Integrate Your Communication Platform and Desktop Access Clients
Avaya Aura Call Center Elite - Call Center Software

Avaya Aura® Call Center Elite

The Most Widely Used Contact Center Solution in the World

  • • Provide Your Customers with a Seamless Experience Across Channels
  • • Add Lower Cost Customer Service Channels
  • • Improve Your Contact Center Performance

Avaya Aura® Communication Manager

Voice, Video, and Collaboration Starts Here

  • • Communicate and Collaborate with Anyone, Anywhere
  • • Reliability at Your Fingertips
  • • Designed for IT and Employees

Avaya Aura® Conferencing

Integrated Conferencing on Any Device

  • • Never Worry About Availability
  • • Save Serious Bandwidth
  • • Simplify Your Life with a Single Conferencing Platform

Avaya Aura® Contact Center

All-in-One Omnichannel Contact Center Solution

  • • A Single Interface for Managing All Customer Interactions
  • • Support Customers' Channel Preferences
  • • Provide a Seamless Customer Experience Across Channels
Avaya Aura Experience Portal

Avaya Aura® Experience Portal

Omnichannel Customer Engagement with a Personal Touch

  • • Give Customers the Freedom to Choose
  • • Personalize Your Customer Interactions
  • • Upgrade Customer Experiences Without Upending Your Infrastructure
Avaya Aura Messaging

Avaya Aura® Messaging

Unified Messaging with User Experience Choices and Deployment Flexibility

  • • Maintain Productivity with a Familiar User Interface
  • • Use an Avaya or Microsoft Exchange Message Store
  • • Add a Speech-Based Auto Attendant
Avaya Aura Performance Center and Call Centers

Avaya Aura® Performance Center

End-to-End Reporting and Analytics

  • Analyze the Voice of the Customer
  • Analyze Contact Center Trends
  • Access Information at a Glance

Avaya Aura® Platform

Transform How You Communicate, Collaborate, and Serve Your Customers

  • • Cost Effective
  • • Resilient
  • • Investment Protection
Enterprise Collaboration

Avaya Aura® Solution for Midsize Enterprise

Bring Large-Scale Communication and Collaboration to Your Midsize Company

  • • Large Enterprise Communications Features at a Midmarket Price
  • • The Value of Virtualization
  • • Grow Your Collaboration
Video Conferencing

Avaya Aura® Suite Licensing

Simplify Your Path to Business Collaboration


Avaya Aura® Virtualized Environment

Easily Virtualize Your Avaya Applications

  • • Network Reliability
  • • Flexible Deployment Options
  • • Better TCO Today, Increased ROI Tomorrow
Avaya Ava™

Avaya Ava™

Create Superior Customer Experiences with AI and Machine Learning

Change How People Interact in and with Your Business

Avaya Breeze™ Client SDK

Differentiate Your Brand with Customized Applications Across Your Enterprise

Avaya Breeze

Avaya Breeze™ Platform

Take the Fast Lane to Great Communications Applications

  • • Reinvent Communications
  • • Gain Global-Scale Performance and Reliability
  • • Accelerate Digital Business Innovation

Avaya Client Applications

Extend Avaya Calling and Real-time Collaboration Features to Microsoft® and Browser Based Applications

  • Click to Call
  • High-Definition Video
  • Cross Platform Integration
Avaya Cloud Contact Center

Avaya Cloud Contact Center

Your Contact Center Delivered Purely as a Service in the Cloud


Avaya Communicator

Transform How You Interact With Colleagues, Partners, and Customers

  • • Use Communications Without Leaving Your Business Application
  • • A Single Client Experience Makes it Easy
  • • Have Just One Identity
Avaya Aura Call Center Elite - Call Center Software

Avaya Contact Center Select

A Multi-Channel Contact Center Solution for Avaya IP Office™

Avaya Equinox™ Meetings Online

Avaya Equinox® Meetings Online

Your High-Performance Meeting Room in the Cloud

Avaya Equinox™ Experience

Avaya Equinox™ Experience

Communications for How and Where We Work

Leverage Blended Multichannel Capabilities to Increase the Value of Each Customer Interaction

Avaya IP Office™ Contact Center

A Simple and Robust Omnichannel Contact Center Application for IP Office

  • • Create and Deliver a Seamless Customer Experience
  • • Optimize Business Processes and Customer Routing
  • • Increase Sales Revenue Opportunities

Avaya IP Office™ Platform

A Simple, Powerful, Unified Communications Solution


Avaya IP Office™ in the Cloud

Flexible, Powerful Communications for Midsize Businesses

  • • Start Realizing the Flexible Benefits of the Cloud
  • • Choose Exactly the Solution You Need for Each of Your Employees
  • • Leverage Avaya’s Worldwide Network of IP Office Resellers
Use Your Business Phone to Text Contacts with Avaya

Avaya Messaging Service

Secure Corporate Texting for any Enterprise

  • • Separate Work Communications from Personal Communications
  • • Everyone Can Subscribe—No Hardware Required
  • • Every Text Message is Secure

Avaya Oceana® Solution

Exceed Your Customers’ Expectations

Avaya Aura Call Center Elite - Call Center Software

Avaya Officelinx

Communicate Inside the Applications You Use Every Day

  • • Built for the Cloud
  • • Works with Existing Communications Systems
  • • Maximizes Communications Efficiency
Avaya Pivot Operating Platform

Avaya Pivot™ Operating Platform

Taking on the Everywhere Data Center

Avaya Collaboration Pods

Avaya Pod Fx™

Enable Cloud-Based Communications from a Single Rack of Equipment

  • • Virtualization Simplified and Ready to Deploy
  • • Slash Total Cost of Ownership in Half
  • • Reduce Time to Service

Avaya Scopia® Desktop and Mobile Applications

Face-to-Face Collaboration in Your Mobile World and on Your Desktop

  • • Rich User Experience
  • • Simplicity Fuels Usage
  • • Affordability—What Everyone Needs

Avaya Scopia® Video Conferencing Infrastructure

Advanced Solutions for Now and into the Future

  • • Unmatched Density and Scale
  • • Video Conferencing and UC Interoperability
  • • Unified Central Management

Avaya Scopia® XT Video Conferencing

The Latest in HD Video Collaboration Room Systems and Capabilities

  • • Invest in the Most Powerful Video Technology
  • • Study the Cost Effectiveness
  • • Keep it Simple

Avaya Session Border Controller for Enterprise

Greater Security for Your Unified Communications Solutions

  • • Increased Remote Security for Any Employee, Any Device
  • • Easy to Install, Simple to Provision
  • • Multi-Tiered Networks
Avaya Snapp Store

Avaya Snapp Store

Download and Buy Snap-ins

Zang Spaces

Avaya Spaces

Meetings. Conversations. Work. Everything happens in Spaces.

 Avaya Surge™ Solution

Avaya Surge™ Solution

Making IoT Easy

  • • Mitigate Breaches
  • • Accelerate Network Innovation
  • • Leverage Actionable Insights

Avaya Workforce Optimization

A Deeper, More Meaningful Look at Customer Interactions

Avaya Workspaces

Avaya Workspaces

Your Customer Contact Data Consolidated in a Single Desktop View

Avaya one-X Communicator Access

Avaya one-X® Communicator

Unified Communications Client Provides Simple, Intuitive Access to Everyday Communications Tools

  • Efficient Communication
  • High-Definition Video
  • Mobile Flexibility
Avaya one-X Mobile

Avaya one-X® Mobile

Unified Communications Tools for Your Mobile Employees

  • Productivity Boosters
  • Unified Communications for Every User
  • Money Saver

AvayaLive™ Connect

Hosted Voice over IP and Unified Communications

  • • Get More Connected and Organized
  • • Save with a Cloud-Hosted Solution
  • • Don’t Miss Important Calls

AvayaLive™ Engage

Enter a Virtual 3D World of Web Collaboration and Online Learning

  • • Reduce Costs
  • • Improve Business Agility
  • • Increase Productivity

AvayaLive™ Video

Maximize the Reach and Impact of Video at a Low Cost and Low Risk

  • • Easy, Self-Service Cloud Delivery
  • • Saving Money, Time, Resources
  • • Universal, Secure Connectivity
Avaya CCaaS - Contact Center as a Service


Choice and Flexibility for Your Cloud Services Offerings

  • • Get Avaya’s Rich Heritage in Cloud Solutions
  • • Get Started with Low Start-Up Costs and Low-Risk Managed Growth
  • • Create a Differentiated Contact Center Offering
Get More Out of Your Collaboration Tools

Cloud Application Link

Put Communications in Your Everyday Applications and Workflows

  • • Leverage Your Existing Communications
  • • Reduce IT Spending
  • • Make Communication Tools More Accessible and Available
Ingenuity in the Cloud

Cloud Wireless LAN

Easily Manage, Operate, and Secure your Wireless LAN

  • • Use a Single Management Console, the Ultimate in Simplicity
  • • Depend on System Resiliency for Mission-Critical Applications
  • • Accommodate Massive Scalability

Communication Server 1000

Upgrade Your Avaya/Nortel Solution Now with our Outstanding Offer

Conference Phones

Conference Phones

Sleek and Sophisticated Conference Phones

  • Crystal Clear Audio
  • Plug and Play Simplicity
  • Built-in Efficiency
Avaya Configuration and Orchestration Manager

Configuration and Orchestration Manager Plus

Streamlined Configuration, Provisioning, and Troubleshooting for Devices and Technologies

  • • Centralized Network Management and Device Provisioning
  • • Support for Multiple Users
  • • Easy Set Up

Control Manager

Centralized Administration and Management for Your Avaya Contact Centers

  • • One Admin Tool for All Avaya Contact Center Products
  • • No Technical Expertise Required
  • • No Instructions Needed
Avaya Customer Connections

Customer Connections

Video, Web, and Social Media Customer Service Applications for the Contact Center

  • • Support Web, Video, and Social Media Customer Service
  • • Turn Agents into Quick-Thinking Problem Solvers
  • • Enrich Contact Between Customers and Agents
Avaya Phone Systems

Devices & Phones

Avaya Business Telephones Portfolio


Engagement Development Platform

A Breakthrough Application Development Platform

  • • Single, Integrated Environment
  • • No Prerequisites
  • • Full Integration with the Avaya Aura® Platform

Ethernet Routing Switch 3000 Series

Enterprise-Class Features for Small to Midsize Businesses

  • • Simple to Operate
  • • Cost Effective
  • • Easy Set-Up for Avaya IP Office

Ethernet Routing Switch 4000 Series

Intelligent Stacking for the Network Edge

  • • Smooth Implementation
  • • Solid Performance
  • • Superior Energy Efficiency
Avaya Ethernet Routing Switch 5000 Series

Ethernet Routing Switch 5000 Series

Premium Stackable Chassis for the Network Edge

  • • Improve Application Responsiveness
  • • Versatile Deployment Options
  • • Lower Your Total Cost of Ownership

Ethernet Routing Switch 8800 Series

Versatility and Reliability for the Network Core

  • • Versatile Deployment
  • • Optimize Wireless LANs and BYOD Environments
  • • Add Performance as You Need It

Fabric Connect

Cut Costs and Improve Agility with a Virtual Network Solution

  • • Be More Agile
  • • Eliminate Complexity
  • • Improve Network Uptime
Avaya Fabric Orchestrator

Fabric Orchestrator

Automate Your Network

  • • Enable One Operational Model
  • • Eliminate Manual Processes
  • • Build for the Future with Open-Source Technologies
Harmony Workforce Optimization

Harmony Workforce Optimization

For Non-Avaya Contact Center Environments


Identity Engines Portfolio

More Secure Network Access for Employees’ Personal Devices

  • • Cover All the Bases
  • • Access Control Management Made Simple
  • • Welcome Your Guests
Avaya Intelligent Customer Routing Man With Phone

Intelligent Customer Routing

A Personalized Experience for Every Customer

  • • Give Customers a Superior User Experience
  • • Lower Deployment and Operating Costs
  • • Preserve Existing Investments
Avaya Interaction Center for Customer Experience Management Software

Interaction Center

Avaya Software Delivers Multichannel Contact Center Services and Support

  • • Add Lower-Cost Customer Service Channels
  • • Analyze Customer Service Data to Improve Your Contact Center Performance
  • • Provide Your Customers with a Seamless Experience Across Channels
Shift to Instant Messaging and Ad-Hoc Communications with Multimedia Messaging

Multimedia Messaging

Support the Shift to Instant Messaging and Ad-Hoc Communications

  • • Rich User Experience
  • • Efficient Team Interactions
  • • Enterprise-Class Solution
Open Networking Adapters

Open Networking Adapters

Seamlessly Transform Conventional Endpoints into Intelligent Open Network Nodes 

  • • Automate Device Attachment
  • • Virtualize Crucial Assets
  • • Simplify Solution Deployment
Contact Management Software Avaya Outbound Contact Express

Outbound Contact Express

Turnkey Outbound Dialing to Your Customer Base

  • Install and Deploy Quickly and Easily
  • Build an All-Star Team of Agents
  • Shorten the Learning Curve for Agents and IT
Hybrid Cloud Solutions Powered by Avaya IP Office

Powered by Avaya IP Office™

Make a Fast, Flexible Transition to the Hybrid Cloud

  • • Satisfy the Growing Demand for as-a-Service Solutions
  • • Seamlessly Integrate and Migrate Among Premise, Cloud, and Hybrid
  • • Leverage Your Investment
Proactive Outreach Manager

Proactive Contact

Create and Manage Outbound Campaigns and Customer Communications

  • • Deliver the Maximum Number of Live Calls to Your Agents
  • • Optimize Your Agents’ Time
  • • Increase Your Operational Productivity with Blending
Avaya Proactive Contact Predictive Dialing

Proactive Outreach Manager

Proactive Customer Service via Any Channel

  • • Add Mobile Campaigns that Complement Current Campaigns
  • • Deliver Valuable Information While Cutting Costs
  • • Collect Revenue Faster and Shrink Recovery Costs

SDN Fx™ Architecture

Simplicity Everywhere—from Data Center to Network Edge

  • • Deploy New Technology Fast, Simply
  • • Be More Secure with Automated Network Segmentation
  • • Use Advanced Technology to Gain a Market Advantage
Doctor Checks Data - Avaya Healthcare Solutions SDN Fx

SDN Fx™ Healthcare

Your On Ramp to the Internet of Things for Healthcare

  • • Deliver New Innovation Fast
  • • Achieve Greater Efficiency and Lower Costs
  • • Focus Your IT Resources Strategically

Secure Routers

Flexible, High-Performance Voice and Data Communications for Branch Offices

  • Reliably Connect Your Branch Sites
  • Eliminate Multiple Branch Networking Devices
  • Deliver Resilient VoIP Service for Branch Users
Speech Analytics

Speech Analytics

Advanced Phonetic Speech Tools

  • Optimize Internal Processes
  • Help Ensure Compliance to Regulations and Policies
  • Identify New Market Opportunities
UCaaS Unified Communications as a Service


Your Own Avaya-Powered Solution for Enterprise Customers

  • • Single, Scalable Platform Based on Avaya Aura®
  • • Utility Pricing
  • • Multi-Tenancy with a Single, Centralized Administration Overlay
Avaya VDI Communicator

VDI Communicator

Virtual Desktop Communications

  • • UC with a Software-Only Solution
  • • Open Architecture
  • • Simplified Deployment
Avaya VaaS - HD Video as a Service


High-Quality HD Video Conferencing for Your Customers

  • • Out-of-the Box Multi-Tenancy
  • • Extensive Accessibility and Interoperability
  • • Utility Pricing

Virtual Services Platform 4000 Series

Edge Device for Fabrics, Multiple Services, and Multiple Tenants

  • • Simplify Your Network with Fabric Connectivity
  • • Deliver New Business Services Faster
  • • Deploy One Technology for All Your Network Services

Virtual Services Platform 7000 Series

Boost the Performance of Your Applications and Improve Your Time to Service

  • • Empower Next-Generation Applications
  • • Slash Life Cycle Costs
  • • Change the Way that you Change
Avaya Virtual Services Platform7200 Series

Virtual Services Platform 7200 Series

Maximize the Performance of Your Applications

  • • Maximize Application Performance
  • • Revitalize Your Core
  • • Automate Your Life Cycle
Avaya Virtualization Technologies Virtual Services Platform 8000 Series

Virtual Services Platform 8000 Series

Transition Your Network Core from Complex to Simple

  • • Deliver More Of What Your Business Needs
  • • Reduce Your Costs, From Day One
  • • End the Network Waiting Game
Virtual Services Platform 8600 Series

Virtual Services Platform 8600 Series

Your Network Foundation, Reimagined with Your Business in Mind

  • • One Platform, Multiple Solutions
  • • Right-Sized for Today's Networks
  • • Lowers the Barriers to Entry

Virtual Services Platform 9000 Series

Take Your Network and Applications to a New Level of Reliability

  • • Evergreen Application Performance
  • • Hardened and Resilient for Maximum Availability
  • • Revolutionize Service Delivery
Visualization Performance and Fault Manager Plus

Visualization Performance and Fault Manager Plus

Manage Your Whole Network End to End

  • • Gain End-to-End Visibility to Your Multi-Vendor Environment
  • • Manage Network Faults and Performance
  • • See Significant Benefits for Business Efficiency
Avaya Wireless LAN Controller

Wireless LAN 8100

Anytime, Anywhere Wireless Access to the Network

  • • Proven Voice and Video Scalability
  • • Certified Quality of Service
  • • Lower TCO

Wireless LAN 9100

Superior Application Performance

  • • Take Control with Application Control
  • • Advanced Radio Frequency (RF) Management
  • • Keep Up With Business Growth
Workforce Optimization Select

Workforce Optimization Select

Gather, Measure, and Analyze Your Customer Interactions

  • • Learn from Each Customer Interaction
  • • Get Enterprise-Level Capabilities at a Price made for Midsize Business Budgets
  • • Take Advantage of Seamless Integration with Avaya Customer Engagement Platforms

Zang™ Cloud

Imagine what you can transform with cloud-based development.

Zang™ Office

This cloud-based phone service fits how you run your business.

Zang™ Workflow

The Easiest Way for Businesses to Build Communication Apps



Bring Your Contact Center and Unified Communications as a Service to Market Quickly

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