Connect your employees to your customers across the channels they use most.
Automate and personalize business processes with prebuilt or customized apps.
Call, meet, message, and more—all in one app.
Connect people, tasks, tools, and more in a customizable app built for immersive collaboration.
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See what’s next for your full-featured call center.
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Take collaboration, both inside and out, to the next level.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
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Contact Center
Deliver a great customer experience
Avaya Experience Platform makes it easy to connect everything—voice, video, chat, messaging, and more—to deliver effortless experiences for customers and employees at every touchpoint. And it brings together teams, resources, and insights to maximize contact center performance and experiences.
Give agents what they need to make every customer feel like they matter most—all in a single desktop view.
Check out Avaya Experience Platform ratings from independent review site TrustRadius.
Learn how Avaya Experience Platform, a CCaaS solution, gives your customers the best possible experience while giving your business the freedom to choose the technology you need, when you need it.
Bring together the best of communication and collaboration. When you add Avaya Cloud Office to Avaya Experience Platform, you’ll see empowered teams providing personalized attention and immediate satisfaction to customers.