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Essential

As Low As

$19.95

Per User/Per Month

Perfect for a basic user, lobby, or breakroom.

  • Cloud-Based Phone System
  • Virtual Meeting Space
  • Employee Instant Messaging
  • Easy-to-Use Single App

Power

As Low As

$34.95

Per User/Per Month

For employees who need enhanced application integration.

  • Cloud-Based Phone System
  • Virtual Meeting Space
  • Employee Instant Messaging
  • Easy-to-Use Single App
  • Salesforce, Google, and Skype for Business Integrations
  • Standard, Customizable Reporting
  • Advanced Analytics

All plans include a free Avaya IX Collaboration User Account.

Avaya IX Collaboration is a cloud-based team collaboration and meeting application that seamlessly integrates voice, video, tasks, sharing, and more into one application that you can access anywhere—laptops at work, your tablet at home, or your mobile phone on the go. Speak with your sales rep for more details.

Great Discounts on Avaya Phones

For a limited time, 1-, 3-, and 5-year plans come with Avaya phone credits. Use them to purchase phones when you place your first order for the Avaya OneCloud IX Worplace service.

Compare Plans

Product Features

Essential

Business

Power

Standard Telephony Features

i

Includes the standard Basic Telephony Feature set: Call Hold, Call Transfer, Call Forward, Pickup, Park, Personal Park, Caller ID, Extension Dialing, Do Not Disturb

Unlimited, Nationwide Calling

i

Enables unlimited domestic direct-dialed, long distance calling. Reasonable use clauses apply. For more information please see the Avaya Cloud terms of service

Virtual Receptionist

i

Answer calls automatically with customized greetings and automatically direct callers to various extensions or departments through a customized multi-level virtual operator / auto-attendant

Ring and Hunt Groups

i

Ring a series of associated numbers until someone answers or the call is sent to voicemail

After-Hours Service

i

Set a time profile which defines the hours of operation to allow special call handling outside of regular business hours

High-Definition Voice

i

Rich high fidelity audio for crystal clear conversations

Meetings and Collaboration Space

i

Persistent meeting space where people can meet in both realtime and non-realtime to collaborate via voice, chat or video

Instant Messaging

i

Instant message or chat with any team member or guest

Simultaneous Ringing

i

Receive your phone calls on any device you choose, wherever you happen to be

Soft Desktop Client

i

Make, transfer, and receive phone calls from your laptop or desktop computer

Call Recording

i

Record your calls for later review

Receptionist Console

i

Provides receptionists with information and actions to simplify incoming call handling. Enabled for Standard and Power users with a maximum of 10 users per system

Call Reporting Standard

i

Easily monitor and manage customer interactions. Includes standard and custom reports, alerts and notification history

Direct Video Calling

i

Add Video to your point to point phone calls

Call Reporting Advanced

i

In addition to the features in Standard Call Reporting, includes real-time agent, wallboards, DND/login/idle reports, canned reports, agent performance/ timecard

Integrations

Essential

Business

Power

Salesforce© Integration

i

Complete, rich communications for end users directly from inside Salesforce

Google© Integration

i

Browser based real-time communications directly from Google Chrome and in all your Google Apps

Skype for Business© Integration

i

Modern, streamlined, and easy to use collaboration experience with Skype for Business

Toll Free Add-Ons

Essential

Business

Power

Toll Free Service with 1000 Minutes

i

Make it more affordable for customers to contact you without incurring any toll charges. This add-on includes 1000 minutes.

$10.00/ Month
$10.00/ Month
$10.00/ Month
Extra Toll Free Minutes

i

This add-on enables additional minutes for heavy users when 1000 minutes isn't enough

$0.04/ Minute
$0.04/ Minute
$0.04/ Minute

Fax Add-Ons for Any Plan

Standard Fax

Advanced Fax

Pricing
$13.00/ Month
$35.00/ Month
Email-to-Fax

i

Send and receive faxes right from your email.

Print-to-Fax

i

Easily send a fax from any desktop application that allows you to print.

Web Portal

i

Instantly fax-enables any internet connected device. A modern, intuitive web interface makes it simple to send and receive faxes.

Mobile Application

i

View faxes, sort through your fax history, or manage your settings on any device.

Dedicated Fax Number

i

Get a dedicated fax number; additional fax numbers can be added for an extra charge.

Cloud Storage

i

Every sent and received fax is automatically stored securely in the cloud. Tag your faxes to be searched later.

Advance User Management

i

Allow more control over how users access the account, set up groups, and assign specific fax numbers to individual users.

API Integrations

i

The robust Fax API integrates your fax into your current portal or other applications. Access features using RESTful web services.

There are 2 fax levels that can be assigned to an account. All UC Users, regardless of UC type, will have the same fax level if fax is enabled on the account.

Standard Fax includes 750 pages (combination of inbound and outbound), 1 fax line, $.06 per page of overage, and $4 per additional fax line. Advanced Fax includes 1,500 pages (combination of inbound and outbound), 1 fax line, $.06 per page of overage, $4 per additional fax line and APIs.

Usage Billing is based on the number of pages above the base price (for example 750 pages with Standard Fax). Page allocations do not increase with additional fax users. Total pages by package remain the same.

Add-ons are purchased through the Avaya Cloud admin portal once your subscription has been created.

Avaya OneCloud IX Workplace

Avaya OneCloud IX Workplace is a unified communications solution that has everything you need—devices, apps, messaging, conferencing, video, and your own team meeting space—all in a single, flexible platform.

There are three different packages available for Avaya OneCloud IX Workplace that scale for your specific business needs:

  • Essential: Optimized for a Lobby, Breakroom or Basic Telephony user.
  • Business: Optimized for a Unified Communication worker.
  • Power: Designed for a Power Unified Communication User or Road Warrior.

The more users you have, the lower the price per seat on your monthly bill. Customers can select a month-to-month option, or commit to 1, 3 or 5-year plans. As a limited time promotional offer, the 1, 3, or 5-year plan will come with Avaya phone credits that can be used towards the purchase of phones when placing your initial order for the Avaya Cloud service.

  • 1-year plan, device credit per user equivalent to a J129 phone
  • 3-year plan, device credit per user equivalent to a J169 phone
  • 5-year plan, device credit per user, equivalent to a J179 phone

Service is supported directly by Avaya and sold through its wholly owned subsidiary Avaya Cloud Inc. ("Avaya Cloud"). The delivery, pricing, billing, support and contracting with the Customer will come from Avaya Cloud.

These offers are only available for customers located in the United States.

International Long Distance

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