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Your Customers are On the Line

If your business is all about customers—care, service, experience—then there’s no more crucial touch point than your contact or call center. With the power of Avaya OneCloud IX Contact Center you have access to the features you need to create meaningful customer experiences in just a few clicks.

Now businesses of all sizes can use one of the best business phone systems available to reach and serve more customers. Tap into the power of call routing, complete reporting, automated IVRs, and real-time monitoring of incoming and outgoing calls.

See Pricing and Plans

Available Features

Scrolling Image IX Contact Center Product Overview

Voice

Your customers are calling, and they want fast, easy, self-service. From automated phone trees, to easy access, to connecting with a real human being on the other end of the line.

Workforce Engagement

Keeping your employees engaged and in tune with today’s customers is a breeze with automated coaching, speech analytics, and more.     

More Features and Add-Ons

Discover all the included features and premium add-ons for Avaya OneCloud IX Contact Center

Choose Your Experience

Ready to order? Click “Buy Now” below and login or create your account to get started.

Basic

As Low As

$109

Per User/Per Month

Buy Now

  • Cloud-Based Call Center
  • Self-Service Administration
  • Skills-Based Routing
  • DTMF Auto-Attendant
  • Call Recording
  • Real-Time Reporting

Advanced

As Low As

$129

Per User/Per Month

Contact Sales

  • Cloud-Based Call Center
  • Self-Service Administration
  • Skills-Based Routing
  • DTMF Auto-Attendant
  • Call Recording
  • Real-Time Reporting
  • Live Screen Capture
  • Quality Management
  • Live Agent Coaching

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