Avaya OneCloud

Great Experiences Made Easy in the Cloud

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Cloud Your Way

Your business needs a cloud solution that delivers flexible features, functions, and value—without any compromise. Whether you’re a smaller business, need enterprise scale, or you’re somewhere in the middle, Avaya delivers cloud contact center and cloud unified communications your way.

With Avaya OneCloud, you can seamlessly scale your solution and get to market faster with always-on resources available to meet your needs. And with cloud technology, you’ll never have to deal with technology obsolescence. You can focus on providing great customer experiences, improving productivity, and growing your business.

WEBINAR

Mapping Your Cloud Communications Journey

On-Demand

You’re on a journey to cloud-based communications. We’re ready to help you travel smoothly. Is a one-size-fits-all approach working for you? Avaya and ZK Research team up to show you new options for getting the most out of cloud in your unique business.

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43%

43% of companies say they are committed to hybrid cloud as a long-term strategy

80%

80% of all IT budgets will be committed to cloud solutions by mid 2019

79%

79% of enterprise workloads are run in the cloud, with 41% in public and 38% in private

Product Information

Cloud Communications

Public

UCaaS and CCaaS solutions delivered in a cloud-based model ensures you have the latest software, helps control costs using self-service tools, and provides near-zero operational costs. 

Private

You have control when Avaya helps install, operate, and manage your cloud migration solution based on service agreements that you design. Avaya can provision the equipment stack and host it on your premises or in one of our data centers.

UCaaS

Rely on our Unified Communications as a Service to help teams connect more easily no matter where they are. Call, meet and collaborate with others using any device or system.

CCaaS

Be worry free knowing you're secure and compliant with Contact Center as a Service. Connect from any device, from anywhere, and give agents new interaction tools they’ll love.

CPaaS

Build Communications Platform-as-a-Service apps with ease and integrate them into any application or workflow, or with your current communications systems. 

Services

Going cloud comes with its own set of planning and management challenges. Work with our expert staff to find the most streamlined cloud migration path for your business communications.

Communications for Small-to-Medium Businesses

All-in-one cloud-based software and storefront that lets you mix and match the bundles and functionality that's right for you, with an easy pay-as-you-go model.

Why Avaya

Global Experience

Over 120,000 customers in more than 197,000 locations worldwide rely on Avaya every day.

Innovation and Investment

We help you layer innovation with what you have today to build a bridge to tomorrow.

Open Ecosystem

Rich APIs and SDKs let you easily integrate with other cloud apps or customize solutions to meet your needs.

Breadth of Portfolio

With a variety of options, you choose the best cloud solution that can ebb and flow with your business needs.

Check Out Our Cloud Options

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What Size is Your Business?

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