Avaya Cloud

Great Experiences Made Easy in the Cloud

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Cloud Your Way

Your business needs a cloud solution that delivers flexible features, functions, and value—without any compromise. Whether you’re a smaller business, need enterprise scale, or you’re somewhere in the middle, Avaya delivers cloud communications your way.

With Avaya, you can seamlessly scale your operations and get to market faster with always-on resources available to meet your needs. And with cloud technology, you’ll never have to deal with technology obsolescence. You can focus on providing great customer experiences, improving productivity, and growing your business.

Avaya is the leader in Unified Communications and Contact Center Solutions and can deliver it the way you need it—on premise or private, public or hybrid cloud.


43% of companies say they are committed to hybrid cloud as a long-term strategy


In 15 months, 80% of all IT budgets will be committed to cloud solutions


Nearly 80% of businesses are now using public cloud, making the cloud nearly as ubiquitous as email and spreadsheets

Cloud Models

Public Cloud

Public Cloud

UCaaS and CCaaS solutions delivered in a subscription model ensures you have the latest software, allows you to flex to your business needs and helps control costs.

Private Cloud

Private Cloud

Either on your premise or in an Avaya Data Center, a dedicated cloud solution brings you the benefits of a cloud model with the security and control you need for your business.

Hybrid Cloud

Hybrid Cloud

Have the best of both worlds maximizing your on-premise investment while taking advantage of what the cloud can deliver. Seamlessly integrate private and public cloud models and get the best of both worlds.

Product Information

Cloud Communications

Unified Communications

Help your teams to connect more easily no matter where they are. Call, meet, and collaborate with others using any device or system from any location.

Contact Center

Have peace of mind knowing you're always up to date in a secure, compliant, worry-free Contact Center as a Service (CCaaS) solution that your agents will love.

Communications for Small-to-Medium Businesses

All in one cloud-based software and storefront that allows you to mix and match the bundles and functionality that is right for you, with an easy pay-as-you-go model.


Build apps with ease and integrate them into any application, workflow or with your current communications systems with a Communication Platform as a Service.

Why Avaya

Global Experience

111,000 customers in more than 170 countries trust Avaya to power their communications.

Innovation and Investment

We help you layer innovation with what you have today to build a bridge to tomorrow.

Open Ecosystem

Rich APIs and SDKs let you easily integrate with other cloud apps or customize solutions to meet your needs.

Breadth of Portfolio

With a variety of options, you choose the best cloud solution that can ebb and flow with your business needs.


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Avaya Cloud Services Video


White Paper

CAPEX vs OPEX: The Financial Implications of Going Cloud

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Why the Cloud Might be Right for You

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Discover Avaya Cloud Unified Communications

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Discover Avaya Cloud Contact Center

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Check Out Our Cloud Options

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