Solutions for today’s enterprise customer experience (CX) and employee experience (EX) challenges.
Full-featured contact center solution.
Secure, dedicated and managed cloud contact center running on Microsoft Azure.
Scalable and advanced contact center-as-a-service.
Collaboration tools, seamlessly integrated into your Avaya portfolio.
Unified video, conferencing, messaging, and more on Microsoft Azure.
Call, meet, message, and more—all in one app.
Integrate collaboration apps with Avaya Communication portfolio.
Cloud-ready pathways that integrate Avaya with third-party APIs.
A full-featured unified comms platform managed on-premises.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Explore our complete portfolio of devices for individuals and conference rooms.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
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Deliver innovative and complete solutions to your customers.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
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See inspiring ways companies are using Avaya solutions to change the world of work.
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Look at what's new in our world—and how it benefits yours.
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Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
Contact Center
See how AXP Public Cloud makes it easy to connect everything—voice, video, chat, messaging, and more—to deliver effortless experiences for your customers and employees at every touchpoint. It brings together teams, resources, and the analytics and insights to maximize contact center performance and experiences.
Messaging has changed the way we communicate. See how in our story about Chris, who uses powerful messaging capabilities to purchase a kayak for his son from an adventure sports outfitter.
Customers expect a seamless experience regardless of how they contact your organization. Sometimes they call. Sometimes they’ll drop an email. See how Agent Annie handles both with ease, covering customer Chris’s questions about warranty and Paul’s call about billing.
Every organization needs to be able to quickly respond to ever-changing needs in the market and within your own business. Analytics need to be insightful. And Administration needs to be intuitive. See how you can do both.