Avaya IP Office™ Platform

A Simple, Powerful, Unified Communications Solution


Case Studies


Rootworks Case Study Video [3:09]

Rootworks takes their operations to the next level with Avaya IP Office.

Fact Sheets

Avaya Call Reporting [PDF]

Avaya Call Reporting is an all-purpose call reporting and recording solution for Avaya IP Office using hunt groups and Voicemail Pro.

Avaya IP Office [PDF]

Avaya IP Office allows you to simplify the way communications and collaboration works at your business. It lets employees take an active role in creating value, delighting customers and engaging colleagues in interactions the move your business forward by delivering meaningful results.

Avaya IP Office Contact Center [PDF]

Avaya IP Office Contact Center is optimized for use with Avaya IP Office and delivers blended multichannel capabilities to midsize businesses, allowing them to enhance and expand customer communications.

IP Office Receptionist [PDF]

Receptionists can handle dozens, even hundreds of calls daily, so it’s easy to see how important it is to deploy a phone application that allows for efficient call handling. IP Office Receptionist offers a visual display of incoming calls and call status throughout the business on an easy-to-use PC interface.


State of Play in Business Collaboration [PDF]

Recent statistics show why you need to improve the way your business connects, communicates and collaborates.



Avaya Call Reporting for Avaya IP Office [0:46]

Manage your phone system and business with ease and confidence. Cradle to grave call reporting and tracking is presented through over 50 standard reports. Real-time agent dashboards deliver visual call management with customized displays.

Avaya IP Office Platform Overview [1:54]

Create a seamless engagement experience for your customers and employees. Regardless of where they are working or the device they are using, give your people the communications and collaboration capabilities that will set your business apart—and allow you to compete with businesses that are much larger. Do all of that and much more with Avaya IP Office—the proven communications platform relied on by hundreds of thousands of growing businesses will millions of users all over the world. IP Office has everything you need—the phone, messaging, conferencing, video, even your own customer contact center...all in a single, flexible platform.

Avaya Equinox Video [2:50]

A detailed overview of the common capabilities of Avaya Equinox from a user's perspective.

IP Office Snapshot [1:07]

Your employees and customers are everywhere from the kitchen counter to an airplane seat. Work happens at a relentless pace, it’s easy to get left behind. With Avaya IP Office you can connect your people and your customers like never before with a simple reliable and robust solution deployed on premise via the cloud, or both, giving you competitive customer engagement and mobilizing your workforce so they can respond immediately share information anytime, anywhere. Keep everyone connected in a way that works because experience is everything, so make customer experience amazing on any channel and make every positive customer interaction a sale.

Connect With Avaya

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