Avaya Snap-ins

Change the Way You Develop Applications

Avaya Aura® Collaboration Environment Snap-ins

Simplify Application Development with Pre-built Code Modules

  • Meet and exceed your business and customer needs to improve internal productivity and customer experience. How? Give your application developers better tools to quickly deliver innovative communications applications.
  • Save time and expense in developing new—and improving existing—communications and customer experience applications. Avaya Snap-ins are modular, reusable code or capabilities that connect, enable, or facilitate a specific application’s action or outcome in your environment. Developers simply “snap in” the code modules to immediately integrate new functions.
  • Provide value when you use individual Snap-ins independently. Achieve exponential benefits by using Snap-ins together. For example, use Snap-ins to:
    • Give users click-to-call or video chat capabilities from within your mobile apps and web pages.
    • Create simpler, more effective ways to continuously collect and use real-time data to improve business response times and improve customer experiences.
    • Use a data driven real-time resource matching engine and leverage up to the minute customer and business data to optimize achievement of desired business outcomes.
    • Integrate real-time speech search into your enterprise and contact center applications and workflows.
    • Implement one-number dial in and voice-driven logins to bypass the need to repeatedly enter conference numbers and passcodes.
White Paper
The Payoff of Communications-Enabled Applications  New Business Trends Drive Unified Communications Evolution

New Business Trends Drive Unified Communications Evolution

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2017 Survey Results
The Mobile Enterprise—2017 Unified Communications Report

See What Enterprise Leaders are Saying and Doing About UC Now

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Avaya Professional Services

Maximize the Impact of Your Communications Technology and Applications

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