Avaya Breeze™ Platform


Avaya Breeze™ formerly Engagement Development Platform

Take the fast lane to great communications applications.


See how real-time communications—from bleeding edge to everyday practical—tackle real business needs.

  • Easy development
  • Snap-in code options
  • Endless business apps


Design and develop the perfect app in Avaya Collaboratory —our cloud-based, developer sandbox. Apply now for access.


Discover pre-built Snap-in apps that help you deliver great solutions fast.

Choose Your Path to Breakthrough Application Development

Developers & Designers

Developers & Designers

Get everything you need to build amazing apps using Avaya Breeze APIs and Snap-ins.

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IT Architects & Managers

IT Architects & Managers

Empower your strategy with proven, purpose-built communications.

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Line-of-Business Pros

Line-of-Business Pros

Exceed your goals with fast, flexible solutions for your customers and teams.

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What Can You Do With Pre-built Snap-in Applications?

Avaya Mobile Video Snap-in Video1:47

Mobile Customer Engagement

Integrate click-to-call or video chat directly within your web pages or mobile apps.

Avaya Co-Browsing Snap-in Video1:41

Enrich Online Collaboration

Make your web pages more personal with guided browsing, shared control, and secure form filling.

Context Store Snap-in Overview Video2:53

Manage Real-time Context

Build apps that tap real-time data to fix siloed customer interactions and dynamic team applications.

Work Assignment Snap-in Overview Video2:48

Data-driven Resource Matching

Explore data-driven resource matching to optimize real-time connections of the right workers to the right customers.

Avaya Call Park and Page Snap-in Video1:57

Call Park Applications

Quickly connect incoming callers to your experts—no matter where they are.

Avaya Engagement Assistant Snap-in Video2:21

Simpler, No-hassle Conferencing

Eliminate the hassle of joining conference calls. Let users call a single phone number and use speech-driven access.

Developers & Designers

Developers & Designers

Get the right tools, connectors, and code to get started quickly.

Develop Incredible Apps with Less Time, Cost and Hassle

  • Build the apps that move your business forward
  • Connect to systems and services that drive engagement
  • Design better experiences for more users and devices

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Developer Docs, Quick-Start Videos, Sample Code

Developer Docs, Quick-Start Videos, Sample Code

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IT Architects & Managers

IT Architects & Managers

Choose the right platform and tools to get your teams engaged quickly.

  • Reduce time to market with pre-built Snap-ins
  • Browse developer documentation
  • Bring rich communications into social, mobile & cloud apps

Stay Secure and in Control with Smart Enterprise Communications

  • Accelerate your apps strategy with an open, integrated platform
  • Tap powerful collaboration without learning architectures, standards & protocols
  • Bring new value to your business communications

White Paper
IT Architects & Managers

Take Your Applications Development to the Next Level

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Line-of-Business Pros

Line-of-Business Pros

Communications technology with a purpose. Choose the platform that helps you drive growth, customer sat & productivity.

  • Explore new ways to engage customers & employees
  • Browse Snap-ins that accelerate mobile-first engagement and enterprise productivity

Get to Market Fast with Apps Built for Your Business

  • Reinvent how your business works
  • Enhance applications and processes
  • Connect right resources at the right time

Avaya Snapp Store
Line-of-Business Pros

Explore Pre-built Snap-In Applications—Get Inspired

Download and Buy >