Solutions for today’s enterprise customer experience (CX) and employee experience (EX) challenges.
Full-featured contact center solution.
Secure, dedicated and managed cloud contact center running on Microsoft Azure.
Scalable and advanced contact center-as-a-service.
Collaboration tools, seamlessly integrated into your Avaya portfolio.
Unified video, conferencing, messaging, and more on Microsoft Azure.
Call, meet, message, and more—all in one app.
Integrate collaboration apps with Avaya Communication portfolio.
Cloud-ready pathways that integrate Avaya with third-party APIs.
A full-featured unified comms platform managed on-premises.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Explore our complete portfolio of devices for individuals and conference rooms.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Stay up to date on Avaya's latest news and solutions.
Deliver innovative and complete solutions to your customers.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos and listen to podcasts by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Look at what's new in our world—and how it benefits yours.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
Find A Partner
We’ve built strategic partnerships over decades with some of the world’s most admired technology brands.
No single technology provider offers all the applications an organization needs to deliver solutions across its business. Partnerships are essential. Through direct R&D engagement, deep product integration, and strong services and support relationships, our alliances deliver seamless capabilities through comprehensive, innovative, and successful solutions.
Google Cloud infrastructure services, AI, and machine learning meet Avaya’s UC and Contact Center capabilities. Together, we’re making customer experiences special: conversational interfaces on websites, mobile apps for customer interactions, and IoT environments enabled with real-time communication workflows.
Avaya Experience Platform with Microsoft Azure delivers more options to increase team productivity and customer engagement, as well as greater data and privacy controls. Our alliance includes Nuance Contact Center AI and Security AI for Avaya Experience Platform tailoring customer interactions, enhancing agent productivity, and combating fraudulent activities. Integrating Microsoft Teams with Avaya Experience Platform means contact center agents can team up with any staff member using Teams, swiftly resolve customer concerns, and provide superior service.
Microsoft Teams and Avaya Calling
Avaya Experience Platform
Avaya Enterprise Cloud
Azure Marketplace
Avaya Experience Platform on Microsoft Azure
Verint, a global leader in customer engagement solutions, has more than 10,000 customers in over 180 countries—including over 85% of the Fortune 100. Avaya and Verint have partnered since 2004 to deliver innovative solutions that help simplify, modernize and automate customer engagement while reducing the cost and complexity of customer operations.
Zoom Workplace client natively integrates with Avaya Aura and Avaya Enterprise Cloud, providing a streamlined way for enterprise users to access, execute, and manage their communications environments and workflows. Avaya customers will now have easy access to Zoom’s AI-powered collaboration solution, all while leveraging the rich capabilities of their existing investments in Avaya's private cloud and premise-base solutions.
The Avaya Customer Experience Services team uses a meticulous process of analysis, design, and implementation to create customer experiences—including AI solutions—that align perfectly with your business needs.