A.I.Connect

Making Smart Companies Even Smarter

Enhance Customer Experiences with A.I.Connect

Artificial intelligence provides real-time, actionable data at the fingertips of you and your customers alike. More than just automation and canned responses, AI-enabled solutions from Avaya and our partners reduce transaction times, drive agent productivity, and increase customer satisfaction.

The AI-Powered Customer Journey

Avaya’s A.I.Connect ecosystem of partner solutions make every customer interaction more meaningful and insightful.

Spot Risks, Identify Opportunities

Spot Risks, Identify Opportunities

Manage risks and maximize opportunities with virtual assistants and predictive insights. 

Effortless Self-Service

Effortless Self-Service

Increase self-service adoption through conversational interfaces.

Intelligent Routing

Intelligent Routing

Use big data and interaction history to better match customers and agents.

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