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Create the Experiences You Need with Avaya OneCloud

Your customers want experiences that are effortless. Your employees want easy access to the people and tools they need. Now there’s an experience platform that makes it all possible.

Your Experiences, Done Your Way

Avaya OneCloud is a Total Experience platform that lets you compose unique experiences to meet the ever-changing needs of customers and employees. Experiences that are ready for what’s next, even if you’re not.

And you can do it your way. Add new capabilities to a solution you already have. Empower employees to work in new ways with our packaged communication and collaboration solutions. Or let Avaya Experience Builders bring your great ideas to life.

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No Developers, No Problem

Avaya Experience Builders is a global community—comprised of Avaya customers, partners, and experts—that brings together every resource, skill set, and technology possibility into one innovative framework designed to help you create and deliver AI-powered experiences.

Help Me Create Something New
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Compose Any Experience

Choose the cloud-based apps and AI components you want to achieve any outcome.

Discover Composability

Connect Every Experience

Ensure customers and employees have everything they want before they ask.

Explore Total Experience

Get Cloud Your Way

Create what you need by using cloud as an unlimited set of tools and on-demand apps vs. a destination.

Realize Cloud Innovation
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Uncover Effortless

Find out how to create effortless experiences that serve customers and employees alike.

View the Infographic
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What is an Effortless Experience?

In this episode of "The Experience" podcast, listen to the importance of incorporating AI and CPaaS into your organization. Learn more about how driving new capabilities reduces complexities and delivers effortless experiences that matter.

Play the Podcast

Get Started

Make customers feel special every time they connect with your brand. Empower employees with the tools to keep them connected. Create experiences that matter.

Find Out How
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Solutions for Every Experience

Connected Customer Service

Avaya OneCloud CCaaS

Your Ideas, Our Platform

Avaya OneCloud CPaaS

Developer Ecosystem Support

Avaya Experience Builders

Expertise as Needed

Avaya Services