Imagine with Carlo's Bakery

Buddy’s Recipe: Imagination and Engagement

Buddy Valastro’s New Jersey bakery, Carlo’s Bake Shop, has grown by leaps and bounds from its humble origins. Delicious, beautiful cakes, a charismatic TV presence, and a drive to engage with customers have contributed to the growth and success. And Avaya has helped Buddy scale how he engages every step of the way. Avaya IP Office and Avaya Scopia® Video Conferencing lead Buddy to say, “With Avaya, I can imagine anything.”

Baking legend Buddy Valastro talks cake, business growth, and Avaya engagement solutions.

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Mobility Enablement

Build a Virtual Culture for Mobile Employees, Partners, Customers

Customer Experience

Make Your Customer Experience Unique, Personal and Enduring

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Carlo's Bakery

Rapid Scaling Without Losing Creativity and Customer Engagement

Carlo's Bakery Infographic

Finding the Sweet Spot in Customer Service

The Agency Group

High-power Talent Agency gets Closer to Customers

Alliance Inc.

Upgrading to a More Reliable, Scalable Infrastructure


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