Comms-Enable Apps & Workflows Faster with Avaya Breeze

Avaya Breeze™ formerly Engagement Development Platform


Use Avaya’s no-hassle open APIs to put today’s comm channels inside your apps. Give your company’s users and customers a fresh, smooth omnichannel experience. Discover what you can create with an Avaya tool set.

“We are moving away from voice-only to omnichannel support with chat, email, and WebRTC, and using Avaya Breeze."

— Sytze Koopmans
Transcom CTO

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Avaya offers a broad range of APIs and tool sets, built on open platforms, so you can comms-enable your enterprise’s apps and workflows with ease.

Avaya Oceana™ Solution

We built this true multi-touch customer engagement solution on Avaya Breeze. Now you can use Avaya Oceana to change your company’s customer experience. Build customer journey workflows, graphically defined processes, and custom clients that support any communication channel.

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Avaya Breeze™ Platform

Use this visual orchestration and workflow-building tool to cut way down on the hours it takes to comms-enable applications. Embed advanced, automated communications into your social, mobile, video, and cloud applications. Design your best omnichannel user experience.

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Avaya Breeze™ Client SDK

Explore the ultimate UC customization tool. Create and deliver apps using any Avaya customer or team engagement capabilities. Enrich communications for all your users, whether they’re interacting with people, bots, or online.

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Zang™ Cloud

This intuitive comms-enablement and development platform lets you build what you need, integrate where you need, and make changes when you need. Imagine what you can transform with cloud-based development.

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