Contact tracing involves mountains of meticulous information gathering and analysis—all required to meet standards set by global health and government agencies. Speed up the process and drive accuracy by using automation and AI virtual agents to reach out for contact identification, data collection, and communications. We can help you deploy Contact Tracing from Avaya—either with the Avaya software you may already have in place, or as an over-the-top solution.
These awards recognize hardware, software, devices/peripherals, applications, and services that help society and businesses function effectively in the face of challenges caused by pandemics.
Ramp up and move with the speed, agility and flexibility you need to effectively manage risk.
Accelerate and automate contact outreach to minimize manual work and let employees focus on priorities.
Quickly communicate to potential carriers about self-isolation to prevent further spread of the disease.
Tailor communications to the individual user, their context, and the touchpoints they choose.
With Avaya OneCloud CPaaS you can quickly deploy communications capabilities where they can be most effective. Check out the Avaya Contact Tracing Proof of Concept to learn more.
Quickly identify and notify people that may have been in close contact with an individual who tests positive for COVID-19.
Disperse or divert traffic away from congested areas with real-time, location-based alerting. View trends over time.
Generate better call outcomes and enhance compliance by delivering prompts to agents based on words and phrases spoken by a patient or contact.
Hear from CDC leaders, a university CIO, and health experts on contact tracing technology, which incorporates automation and AI virtual agents that can help meet high demand, speed the process, and drive accuracy.
Let’s find the best Contact Tracing solution that meets your needs.