Avaya Cloud Unified Communications

Connect without Boundaries

Connect people anywhere, anytime, using the communications methods and devices they prefer. Avaya Cloud Unified Communications bring the many advantages of the cloud to the innovative capabilities found in our broadly deployed Avaya Unified Communications software. With UCaaS from Avaya, you get a single platform for cloud-based communications, collaboration, and mobility that enables everyone to engage, respond, and share in ways that are more natural, intuitive, and convenient.


Get voice, cloud business phone, cloud video conferencing, cloud collaboration, VoIP, messaging, mobility, and more in one tightly integrated solution.

Simple to use

Empower people to access the ideal communication method in context every time, and without missing a beat.


Deploy through the cloud via multi-tenant or single-tenet or through a hybrid delivery of on-premises and cloud, even as part of a complete managed service.

Cost effective

Take advantage of scalable, per-user, OPEX-based pricing, lower TCO, and continuous technology evolution.


Rely on cloud unified communications solutions that are hardened for privacy and security and that comply with industry standards and regulations, including PCI, HIPAA, and GDPR.

What You Can Do with Avaya UCaaS

Protect Your Investments

Preserve your existing investment in installed call control, phones, and more while expanding to the cloud.

Ramp Up and Down at Market Speed

Maximize the flexibility and scalability of the cloud for business expansion, seasonal capacity, or additional functionality.

Make Communication Tools More Accessible and Available

From accessing voicemails to placing calls and finding teammates—users do it all without exiting their browsers.

Make It Easier for Teams to Connect and Engage

Manage voicemail in email. Listen to or read voice messages in Gmail or Office 365. See missed calls. Respond via email, voice, or video. Control calls—click to call, mute, transfer, and hang up—from within a web browser.

Extend Your Solution with Avaya CPaaS

With Avaya CPaaS, empower your developers to extend Avaya Cloud Unified Communications to your business productivity solutions such as Salesforce, Office365, and CRM—as well as to virtually any app, workflow, or business process you can imagine.

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