Avaya Communications Cloud



Your business has unique communication requirements, so you need a cloud platform that delivers flexible features, functions and value without compromise. Whether you’re a smaller business, need enterprise scale, or live somewhere in the middle, Avaya delivers cloud-based communications your way. Our leading Unified Communications and Contact Center solutions provide cutting-edge capabilities to you via public cloud, private cloud, or hybrid cloud models to match a consumption pattern that fits your organization’s unique needs. It’s a consistent experience that you can mix and match to get the perfect Communications Cloud setup for your business—all from a proven, integrated cloud platform from Avaya.

Public Cloud

Always have the latest and greatest technology for your Contact Center or Unified Communications solutions in a cloud-native, Software-as-a-Service model. Control costs easily with no hardware to buy, simple self-service tools, and near-zero operational costs.

Private Cloud

Get dedicated hardware with all the necessary software, security and database settings to have a high degree of control over your Communications Cloud. Avaya helps install, operate and manage your solution based on service agreements you define.

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Managed & Maintained

Live in the middle by having Avaya manage some of your services for you, leaving you to manage others. Adopt and customize Contact Center or Unified Communications solutions at a unique pace, delivering more efficient operations tailored to you.

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Migration Services

We’re here to help. If it all sounds complex, our optional set of migration services can help you make sense of what’s right for you and how to set a path forward. Custom development, design, delivery models, training and more are all available to fit your needs.

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