Testimonials

Eastern Sicily 112 PSAP
BETA 80 INTERNATIONAL
“Given the size and its operations, the three-month project implementation time was impressive.” Read the Full Case Study>
  • Nicola Le Mura

  • Director, Sicily 112

Telekom Serbia
Telekom Serbia
“We have come to rely on Avaya’s technology solutions to optimise our customer service.” Read the Full Case Study>
  • Dejan Ognjanovic

  • Head of Contact Center development and Customer Experience

Allo Transport
Allo Taxi
“We have come to rely on Avaya’s technology solutions to optimise our customer service.” Read the Full Case Study>
  • Raja Kurban

  • Managing Director

New York Mets
"Looking at our history with Avaya, its enterprise capabilities, its experience in the commercial and sports markets, and the fact that it’s a well-entrenched platform, all contributed to the decision to deepen our relationship with Avaya." Read the Full Case Study>
  • Tom Festa

  • Vice President of Technology

San Jose Earthquakes
San Jose EarthQuakes
“From day one, we have enjoyed a collaborative relationship with Avaya, one based on a shared fabric of innovation. The fact that Avaya was an end-to-end solution to power the stadium sealed the deal." Read the Full Case Study>
  • Jared Shawlee

  • COO

Trust Security & Fire Watch
"We don’t take communication decisions lightly … Avaya IP Office is definitely the best system we’ve had." Read the Full Case Study>
  • Rudo Robinson

  • Vice President

SEE ALL>

Featured Case Studies

100-2,499 Employees
Customer Experience & Contact Center​

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

EASTERN SICILY 112 PSAP
Government

Eastern Sicily 112 PSAP

Sicily covers an area of 25.711 km2 and is home to 3 million citizens...

Topic: Emergency Services - E911
2500+ Employees
Customer Experience & Contact Center​

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Telekom Serbia
Other

Telekom Serbia

Telekom Serbia, the biggest communications company in Serbia, has played a major role in developing the country’s infrastructure over...

Topic: Customer Service
100-2,499 Employees
Unified Communications

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Allo Taxi
Transportation

Allo Taxi

Allo Taxi is becoming the "go-to provider" of ground transportation in Lebanon by leveraging Avaya IP Office™ Platform's...

Topic: Customer Service
Error: There was a problem processing your request.