Global Specialist Staffing Business Thrives with Team Engagement Solution
By introducing Avaya Scopia® to enable international videoconferencing and collaboration, specialist staffing group SThree has reduced its reliance on external video bridging services, improving productivity and video quality while significantly lowering costs.
With almost fifty offices across 19 countries, SThree takes a genuinely global approach to executive search. But managing a worldwide operation brings with it significant costs. The group, which consists of four sector-specific recruitment businesses as well as the parent company, had long recognised the value of video collaboration for leadership team meetings and indeed had a handful of room systems. They knew it was time to upgrade.
Bridge Costs Building
While video was undoubtedly saving travel time and cost, it was beginning to become a large budget item in its own right.
The company’s existing approach was also inflexible, because it relied in part on room systems. Senior executives in certain time zones would have to stay very late in the office to participate in a global video call.
Finally, there were usability issues. Initial candidate screening calls were sometimes held via video, but this involved free online solutions resulting in frequent technical glitches and quality concerns.