Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.
Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible.
A WARMER COMMUNICATION CLIMATE WITHOUT BORDERS
- Redundant equipment and connectivity issues between offices in Germany and Austria
- Inefficient call processing and issues with lost calls
- A consolidated communications solution
- Improved accessibility for employees regardless of location
- Intelligent call routing
- Increased customer service and reliability
One for All
Schiedel produces approximately 3,000 kilometers of chimney and ventilation systems annually –as the basis for highly efficient and modern heating.
SchiedelSchiedel is active in 19 countries with its subsidiaries providing unique geographical positioning and innovative products. The company was founded in 1946 and currently employees approximately 1,200 staff and has developed from a pioneer to the European market leader in chimney and flue technology. Today the company is part of the Braas Monier Building Group.