Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible.
Further and faster
Changing contact in the multichannel era
Taking a strategic leap with Avaya and Proximity
– Julian Bond, Head of ICT, Hillarys Blinds
Enhancing the customer experience
Delivering better support for advisors
Smooth implementation, immediate results
A platform for the future
About Proximity Communications
About Hillarys Blinds
Products and Solutions
- Avaya Communication Server 1000
- Avaya Aura® Contact Center
Hillarys Blinds currently sells and fits more than 30,000 made-to-measure blinds a week.
Hillarys is the UK’s leading supplier of made-to-measure blinds. Established in 1971, it continues to manufacture blinds in Nottingham, and produces more than 30,000 blinds a week, as well as curtains and shutters. The company is privately owned, and sells primarily through its network of field advisors, who also install the blinds for customers.