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GRIMALDI LINES UPDATES ITS COMMUNICATIONS INFRASTRUCTURE
Grimaldi Lines lacked a communications infrastructure for voice and data at its terminal in Valencia to provide technical support to its growing business. With Avaya, the company has deployed a solution that has not only enabled significant savings, but which is also driving the company’s business due to its impact on productivity.
Need for Integration
A High Quality Communications Solution
The flexibility, scalability and ease of management and implementation have also made it possible for the Madrid offices to begin to benefit from the new equipment. “In Madrid we have obsolete equipment similar to Valencia, with an old switchboard that is stretched to the limit,” said Lozano. “Until we make the change, Avaya IP Office from Valencia will enable us to incorporate new extensions and provide service for new users that would otherwise be impossible. Avaya enables us to respond immediately to the business needs of the company.”
A Solution for the Present and the Future
- Old equipment with very limited functionality
- High communication costs
- Redundant equipment and connection issues between offices
- Robust, easy to manage and inexpensive solution
- Immediate ROI and significant savings of more than 70% in communication costs
- Improvement in the service offered to employees
- Interconnection between other company offices and branches
ABOUT GRIMALDI LINES
Grimaldi Lines has transported more than 2.8 million cars and 1,434,000 trailer and container units.
Grimaldi Group is a leading global operator in the transport of cars and Ro/Ro cargo. In the passenger transportation sector, in addition to Grimaldi Lines, the Group controls Finnlines, leader in the Baltic Sea and the Greek company Minoan Lines, a leader in the Adriatic between Italy and Greece, and within Greece between Piraeus (Athens port) and the island of Crete. Established in 1947, the Group is headquartered in Naples (Italy) and has more than 7,800 employees.