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100-2,499 Employees
Unified Communications

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Transportation

Allo Taxi

Allo Taxi is becoming the "go-to provider" of ground transportation in Lebanon by leveraging Avaya IP Office™ Platform's...

Topic: Customer Service
Allo Taxi
100-2,499 Employees
Unified Communications

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Customer Experience & Contact Center​

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Transportation

MAN Truck & Bus Iberia

MAN Truck & Bus Iberia, a multinational member of the Volkswagen Group that specializes in industrial vehicles, has upgraded the...

Topic: Team Efficiency, Customer Service, Multisite - Branches
100-2,499 Employees
Unified Communications

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Customer Experience & Contact Center​

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Transportation

Torrestir

Torrestir’s challenge to Orcinus, an Avaya business partner, was to present a solution which reduced the number of PBXs, increased...

Topic: Team Efficiency, Customer Service, Multisite - Branches
torrestir_770x580.jpg
100-2,499 Employees
Unified Communications

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Customer Experience & Contact Center​

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Services
Transportation

Grupo Transcoma

Grupo Transcoma, one of the most powerful and solid holding companies in domestic and international commerce, is conducting a thorough...

Topic: Team Efficiency, Unified Communications, Customer Service
2500+ Employees
Customer Experience & Contact Center​

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Transportation

Bangalore International Airport

Bangalore International Airport Ltd implemented Fabric Connect technology from Avaya to enable its network to scale in a robust manner, improve produc

Topic: Customer Service
2500+ Employees
Unified Communications

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Transportation

Major Railroad

In one of the country’s oldest industries – rail – technology now keeps trains and those supporting them running efficiently and on schedule. For the

Topic: Customer Service, Team Efficiency
Major Railroad
100-2,499 Employees
Customer Experience & Contact Center​

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Unified Communications

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Transportation

Dubai Roads and Transport Authority

Dubai’s Roads & Transport Authority is investing in multiple channels of communications with its customers, to improve standards of service, increase

Topic: Customer Service, Team Efficiency
100-2,499 Employees
Unified Communications

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Transportation

RINA SpA

RINA was originally established by ship managers and owners to serve Italian maritime operators. Over the past 150 years, it has expanded to meet the

Topic: Multisite - Branches, Team Efficiency
2500+ Employees
Customer Experience & Contact Center​

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Transportation

British Airways

The Italian subsidiary of British Airways, the largest airline in the United Kingdom in terms of fleet, number of flights and destinations, has select

Topic: Customer Service, Team Efficiency
2500+ Employees
Unified Communications

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Transportation

Grimaldi Lines

Grimaldi Lines lacked a communications infrastructure for voice and data at its terminal in Valencia to provide technical support to its growing busin

Topic: Team Efficiency, Unified Communications
100-2,499 Employees
Unified Communications

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Transportation

Cogent Holdings Limited

Singapore logistics company sees IP Office as the most direct way to take its communications forward

Topic: Mobile Collaboration, Team Efficiency, Unified Communications
Cogent Holdings Limited - Avaya Case Study
1-99 Employees
Unified Communications

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Transportation

Branson Airport

Branson, Missouri is a popular destination for country music enthusiasts...

Topic: Bring your Own Device (BYOD), Team Efficiency, Unified Communications
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