Find a Case Study

Narrow Results By:

There are 6 Case Studies MATCHING YOUR SEARCH SELECTION(S).

Your Selections:
India
1-99 Employees
Customer Experience & Contact Center​

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Cloud
Other

Ozonetel

Learn how Ozonetel, a pioneer in cloud contact center solutions, dramatically reduced their time to market, gain a competitive edge with the...

Topic: Customer Service, Cloud
Ozonetel_770x580
2500+ Employees
Customer Experience & Contact Center​

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Transportation

Bangalore International Airport

Bangalore International Airport Ltd implemented Fabric Connect technology from Avaya to enable its network to scale in a robust manner, improve produc

Topic: Customer Service
100-2,499 Employees
Unified Communications

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Customer Experience & Contact Center​

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Technology

Attra

Attra is a multinational IT solutions and services delivery firm with a focus on the banking, finance and payments industries. Attra Infotech Pvt. Ltd

Topic: Team Efficiency, Work @ Home, Customer Service
1-99 Employees
Technology

Ankur Telecom

Providing telecommunication solutions for over 32 years, Ankur Telecom has been able to build a comprehensive product portfolio which enables them to

2500+ Employees
Customer Experience & Contact Center​

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Unified Communications

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Technology

CSS Corp

CSS Corp selected Avaya Scopia® video conferencing to accelerate sales productivity and response to its customers. With the new Avaya video solution,

Topic: Bring your Own Device (BYOD), Customer Service, Team Efficiency, Video Collaboration
2500+ Employees
Unified Communications

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Customer Experience & Contact Center​

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Retail

Poorvika

Poorvika Mobiles, a privately owned company, is a leading multi-brand retail chain that deals in mobile phones and connections, accessories, chargers

Topic: Team Efficiency, Customer Service, Multisite - Branches
Error: There was a problem processing your request.